Mayo is the head of design at Reduct, a company that creates the world’s best tool for design researchers working with video footage of human conversation. He builds and nurtures teams at the nexus of research, systems thinking, and human-centered design, and strives to bring clarity to ambiguous questions. Prior to Reduct, he ran a design lab in the New York City Mayor’s Office of the CTO, bringing human-centered design and technology to the nation’s largest municipal government, and was a creative director at frog design, where he led the interaction design discipline for the New York studio and was a member of the global design research working group. His work has been exhibited at New York’s Museum of Modern Art, Milan’s Salone Internazionale del Mobile, and Stockholm’s National Center for Architecture and Design, and he regularly guest-lectures, advises, and teaches at academic institutions in the US and Europe. He is a graduate of the Copenhagen Institute of Interaction Design, London’s Brunel University, and the United World College of the Atlantic.

He likes big cities, hard questions, and shades of black.