Emily was the first dedicated support hire for Dovetail. With a strong background in hospitality, relationship management, and communications, Emily is a natural problem solver and advocate for creating meaningful customer experiences.

In her current role at Dovetail, Emily helps build empathy into the core of the company culture by connecting the team directly to their customers through her Support for a Day program and establishing a cadence for sharing the real problems experienced by customers in support. Emily is passionate about life-long learning, innovation, and staying in touch with pop culture trends.