Benson Low is leading and scaling the UX Research practice at REA Group. For over 20 years, he led design teams across Australia with recent years help established UX Research practice at Australia Post and built user research as a core capability across key products and initiatives. Today at REA Group, he leads design capabilities on Design Ops, UX Research and Content Design, maturing for impactful outcomes.

Benson is also a board member of the ResearchOps community, organising workshops, meetups, and have been part of other global projects.

Find him on Twitter at @Sprae