Joy is a Senior Creative Lead at Dalberg Design with over a decade of experience designing inclusive products and services across Africa and Asia. Her work sits at the intersection of technology, gender equity, and social innovation, with a focus on applying human-centered and community-led design to complex systems.

At Dalberg, Joy has led multi-country engagements spanning global health, financial inclusion, rural livelihoods, and the responsible application of digital technologies, including Generative AI. She has collaborated with organizations such as the Gates Foundation, Amref Health Africa, D-tree International, CGAP, the World Bank, Mercy Corps, UNGEI, and OSIWA to co-create solutions with women entrepreneurs, smallholder farmers, frontline health workers, and underserved communities.

Her work includes designing gender-transformative digital agriculture toolkits; inclusive financial and cooperative services for rural communities in Kenya; agent-led distribution models for women-run FMCG networks in Ethiopia; and go-to-market strategies to improve uptake of agritech tools by rural women in India. More recently, she has led the design of responsible AI use cases focused on strengthening frontline health delivery, supervision systems, and digital financial inclusion for youth- and women-led MSMEs.

Across this work, Joy brings a critical, practice-driven lens to AI development, emphasizing ethical restraint, equity, localization, and trust in high-stakes contexts. She holds a BSc in Computer Science.