Josina Vink (they/them) is a service designer and researcher with expertise in service system transformation. They are Associate Professor of Service Design at The Oslo School of Architecture and Design (AHO). Josina teaches and supervises master’s and PhD students in service and systemic design. Their research explores how people can move from simply reproducing the status quo, toward reshaping social structures to enable significant, long-term change in service systems.

Josina has worked for ten years as a service and systemic designer in health and care, including at the Mayo Clinic Center for Innovation in the United States, the Center for Addition and Mental Health in Canada and Experio Lab in Sweden. They have extensive experience facilitating participatory design processes in healthcare, government, non-profit and community settings. In their practice, they have developed new services, supported policy change, facilitated shifts in practices across sectors and led social lab processes.