The world of UX research is evolving fast. With AI-powered tools, remote research, and moderated and unmoderated methods coming together in one place, teams can move faster than ever to understand user behavior and turn insights into action.
But building a research platform is a completely different story.

In this session, Taylor Klassman reflects on how her team is building research tools shaped by the real needs of researchers and designers today, and how they’re thinking ahead to support what research will need next.

• Hear how Dscout evolved from a diary study tool into a robust UX research platform.
• How Taylor’s team turns feedback & research insights into features & product innovations
• Get a forward-looking perspective on how research tools need to evolve to support what’s next.