Taught by Indi Young
Mental models represent the alignment between your organization’s efforts to support people (lower half of the diagram), and the reasoning and reactions of real people as they achieve a purpose (top half of the diagram). This alignment, or lack, can help your team prioritize, refine, and clarify services, audience segments, and branches.
Taught by Steve Krug
Even though usability testing is the most effective thing you can do to improve a Web site, application or app, not nearly enough of it gets done. This workshop will teach you Steve Krug’s formula for doing testing that’s simple enough to make it a routine part of every project.
Taught by Brad Frost
This course provides an in-depth look at how to plan and execute responsive designs.
Taught by Margot Bloomstein
Choosing among Pinterest, Instagram, Facebook, or investing more in your blog? Learn how to prioritize content marketing channels against your message architecture—because all channels aren’t right for all brands, and you only have so much budget and time to go around.