Now available for pre-order: Managing Priorities by Harry Max

Liftoff!

Liftoff! is your guide to leveling up as a design manager and leader. Its experience-driven approach—written by designers for designers—will help you hire and scale teams, develop careers, learn why diversity matters to your business, and solidify design’s role in your organization. Liftoff! will elevate your skills to lead your team and company to new heights.

Conversations with Things

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered—because everyone deserves to be understood, especially you.

Who this book is for

  • Design practitioners involved in creating digital products, who are beginning their journey into conversational interfaces.
  • Developers who have built voice or chatbot projects, but may not be familiar with advanced design – or even what it truly means to design something.
  • Other non-technical members of the team, like PMs and BAs who need to understand the process, and sales reps new to conversational interface products.

Designing Agentive Technology

Advances in narrow artificial intelligence make possible agentive systems that do things directly for their users (like, say, an automatic pet feeder). They deliver on the promise of user-centered design, but present fresh challenges in understanding their unique promises and pitfalls. Designing Agentive Technology provides both a conceptual grounding and practical advice to unlock agentive technology’s massive potential.

Design That Scales

After years of building the same interface elements, some designers and developers get wise and try to create reusable, common solutions to help everyone stop reinventing the wheel every time. Most fail. In Design That Scales, design systems expert Dan Mall draws on his extensive experience helping some of the world’s most recognizable brands create design practices that are truly sustainable and successful.

Who Should Read This Book?

People who are building and maintaining design systems, large or small. Designers, engineers, and product managers who are in search of a more efficient way to work. Leaders and executives who want to effect change but aren’t sure how to do it. People who have designed web forms and tables, but don’t know what’s next.

Takeaways

  • A design system is crucial for any organization managing two or more digital products. Learn how to create, manage, and sustain a successful design system.
  • See how the ecosystem of a design system works in order to understand the context for success.
  • Figure out where the people involved in a design system fit and how they can best collaborate.
  • Learn the metrics for success within a design system and how to measure them.
  • Determine the best techniques for marketing your design system to stakeholders.
  • Learn what guidance and relationships are crucial for a design system to succeed.
  • See the end-of-chapter questions that highlight how to guide your design system to a profitable outcome.

Surveys That Work

Surveys That Work explains a seven-step process for designing, running, and reporting on a survey that gets accurate results. In a no-nonsense style with plenty of examples about real-world compromises, the book focuses on reducing the errors that make up Total Survey Error—a key concept in survey methodology. If you are conducting a survey, this book is a must-have.

Access extra content on Caroline’s website here.

Introduction to MURAL

This session gives you basic, hands-on guidance to using MURAL effectively. We’ll cover a range of topics depending on the audience.

This is geared for new users, but will also include some advanced topics.

Watch the session recording

Theme 2: Discussion

Join today’s speakers for Q&A and discussion of the day’s topics.

Theme 4: Discussion

Join today’s speakers for Q&A and discussion of the day’s topics.

Theme 3: Discussion

Join today’s speakers for Q&A and discussion of the day’s topics.

Theme 1: Discussion

Join today’s speakers for Q&A and discussion of the day’s topics.