Now published: Research That Scales by Kate Towsey!
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Blind Spot

Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.

In Blind Spot, you’ll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot’s lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.

Living in Information

Websites and apps are places where critical parts of our lives happen. We shop, bank, learn, gossip, and select our leaders there. But many of these places weren’t intended to support these activities. Instead, they’re designed to capture your attention and sell it to the highest bidder. Living in Information draws upon architecture as a way to design information environments that serve our humanity.

We Need to Talk

Too few teams truly embrace healthy conflict—the secret to building great products—so Joshua Mauldin is writing a book that will teach you how to leverage it with practical, equitable, non-prescriptive methods to craft the best possible version of your product, your team, and even yourself.

This book will give you tools you can use immediately in your next tough conversation. Whether you’re having hard conversations with your boss about a crucial decision, a teammate who makes offensive jokes, or someone who’s underperforming on a team, this book will take the fear out of engaging in conflict.

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Usable Color

Color permeates design. Yet color training is typically limited to color theory, marketing, and limited accessibility issues, leaving its full power unrealized. Color can reduce cognitive load, turn data into quantitative or qualitative knowledge, and help users make better decisions.

Just as the right chart type helps tell an honest data story, the right colors can make data visualization and software more usable. With this book (or workshop), designers will better:

  • Understand the specific ways color conveys information.
  • Apply color usability guidelines (including data visualization for the color-blind).
  • Reduce confusion and improve decision-making for users.
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DesignOps Bundle

What this bundle includes:

  • Research That Scales: The ultimate playbook for transforming your research practice, whatever its size or shape, into an impactful and efficient insight-generating engine.
  • Managing Priorities: How to Create Better Plans and Make Smarter Decisions
  • Design That Scales: Creating a Sustainable Design System Practice: Learn how to create, manage, and sustain a successful design system.
  • Meeting Design: Design principles and innovative approaches you’ll need to transform meetings from boring to creative, from wasteful to productive.
  • The Right Way to Select Technology: Learn a practical, adaptive process that relies on realistic storytelling and hands-on testing to get the best fit for your enterprise.
  • Project Management for Humans: Estimate and plan tasks, scout and address issues before they become problems, and communicate with and hold people accountable.
  • Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
  • Managing Chaos: Digital governance and its transformative power to support creativity, real collaboration, digital quality, and online growth.

Figure It Out

Information is easy. Understanding is hard.

From incomprehensible tax policies to confusing medical explanations, we’re swamped with information that we can’t make sense of. Figure It Out shows us how to transform information into better presentations, better meetings, better software, and better decisions. So take heart: under the guidance of Anderson and Fast, we can, in fact, figure it out—for ourselves and for others.

Who this book is for

  • Mid-career professionals who are ready to think more critically about how they work with information.
  • Product Managers, Software Engineers, Project Managers, Content Strategists, Product Strategists.

Interaction Design Bundle

What this bundle includes:

  • Design That Scales: Creating a Sustainable Design System Practice: Learn how to create, manage, and sustain a successful design system.
  • The User Experience Team of One (2nd edition): Whether you want to cross over into user experience or you’re a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
  • The User’s Journey: See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
  • Designing Interface Animation: A crash course in motion design theory and practice for web designers, UX professionals, and front-end developers alike.
  • Design Beyond Devices: Learn the techniques you’ll need to build fluid, adaptive experiences for multiple inputs, multiple outputs, and multiple devices.
  • Engaged: Practical tips for design professionals to apply the psychology of engagement to their work.
  • A Web for Everyone: Practical advice and examples of how to create sites that everyone can use.
  • Make It So: Interaction Design Lessons from Science Fiction
  • The Mobile Frontier: Explore the possibilities that mobile technology presents.
  • Playful Design: User experience practitioners can realize enormous benefit by exploiting the solutions that games have found to the real problems of design.
  • Prototyping: Learn how prototypes are more than just a design tool by demonstrating how they can help you market a product, gain internal buy-in, and test feasibility with your development team.
  • Designing Agentive Technology: A conceptual grounding and practical advice to unlock agentive technology’s massive potential.
  • Figure It Out: Shows us how to transform information into better presentations, better meetings, better software, and better decisions.
  • Web Form Design: Leading designers show you everything you need to know about designing effective and engaging Web forms.
  • Writing Is Designing: Shows you how to give your users clarity, test your words, and collaborate with your team.
  • See What I Mean: Learn how to create comics about your products and processes without an illustrator—just like Google, eBay, and Adobe do.

New Releases Bundle

What this bundle includes:

Fundamentals Bundle

What this bundle includes:

  • Interviewing Users (2nd Edition): Learn to conduct interviews with anyone. And glean rich insights from each user you speak with.
  • Mental Models: A roll-up-your-sleeves book for designers, managers, and anyone else interested in making design strategic, and successful.
  • Project Management for Humans: Estimate and plan tasks, scout and address issues before they become problems, and communicate with and hold people accountable.
  • See What I Mean: Learn how to create comics about your products and processes without an illustrator—just like Google, eBay, and Adobe do.
  • Service Design: Powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
  • The User Experience Team of One (2nd edition): Whether you want to cross over into user experience or you’re a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
  • The User’s Journey: See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
  • Writing Is Designing: This book will show you how to give your users clarity, test your words, and collaborate with your team.

Sentient Design

Sentient Design is the already-happening future of intelligent interfaces—experiences that feel almost self-aware in their response to user needs. These are AI-mediated experiences that adapt to humans, instead of making us adapt to them. Sentient Design moves past static info/layouts and embraces UX as a radically adaptive story, experiences that are conceived and compiled in real time based on your intent in the moment.

This book explores the AI-powered opportunities that lie beyond the chatbot—and that will animate the next generation of our craft. This transition demands fresh perspective, technique and process. It also introduces new challenges and dangers. Sentient Design provides a framework for conceiving, exploring, and delivering this new kind of experience.

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