Indi Young


…ring her career, Indi has worked with clients in many industries, including higher education, and has seamlessly embedded with teams at multi-national organizations as well as with tiny start-ups. Clients are pleased with the efficient way Indi engages and with the tremendous knowledge she imparts to team members. Indi blogs at, where you can also find links to helpful articles and presentations she has written over the years,…

Jason CranfordTeague


…oca-Cola, Bank of America, AOL, Top Cow Comics, Marriott, The EPA, The USDA, Yuri’s Night, USA Today, Symantec, Cisco, Navy Federal Credit Union, IEEE and Capital One. He regularly gives presentations and workshops for conferences and businesses. Jason’s latest book, The NEW Web Typography, deals with creating better user interfaces through implementing the latest techniques in type design. He has written several other books and dozens of…

Luke Wroblewski


…ntegrated customer experiences on the web, mobile, TV, and beyond. Luke is the author of three popular web design books (Mobile First, Web Form Design, and Site-Seeing: A Visual Approach to Web Usability) in addition to many articles about digital product design and strategy. He is a consistently top-rated speaker at conferences and companies around the world, and a co-founder and former board member of the Interaction Design Association (IxDA)….

Peter Jones


… Peter is also associate professor at Toronto’s OCAD University, where he is a senior fellow of the Strategic Innovation Lab and teaches in the Strategic Foresight and Innovation MDes program. Peter previously published We Tried to Warn You (Nimble Books, 2008) and Team Design (McGraw-Hill, revised in 2002). He has authored recent peer-reviewed research articles and whitepapers, available online at his blog Design Dialogues….

Aga Bojko


…reason) a wide range of visuals, from butterflies flying across the screen to fresh meat in grocery stores. When she’s not planning or running studies, Aga is serving as the Managing Editor of the UX magazine, writing articles, and speaking about eye tracking and other research-related subjects at conferences worldwide. Aga holds a BS in Psychology from the University of North Carolina at Charlotte, an MS in Human-Computer Interaction…

Ben Reason


…tions such as the National Health Service Innovation Institute, The Design Council, the BBC, the Home Office, Vodafone, Experian, and the Royal Society for the encouragement of Arts, Manufactures and Commerce. He has written articles for the NHS’s In Viewmagazine and has been featured in the International Herald Tribune. In 2009 he was voted one of the top 20 most influential designers in IKON magazine. His academic connections include…

Andy Polaine


…s, Sydney before moving to Germany, where he now lives. He holds a PhD from the University of Technology, Sydney in which he examined the relationship between play and interactivity. Andy divides his time between heading the Service Design specialism on the MA Design and BA Design Management, International at the Lucerne School of Art and Design in Switzerland and his work as a consultant and writer. He has written over 160 articles and papers…

Search Analytics survey results


…#038; 65 and The Big Book of Key Performance Indicators, by Eric T. Peterson. 4: Martin Belam’s blog:,,, and 4: Chapter in Information Architecture for the World Wide Web (Louis Rosenfeld, Peter Morville). 3: James Robertson of Step Two Design:…

A Few Form Design Articles


Though I have an upcoming book on the topic, I’m not the only one writing about Web forms. Here are a few recent articles that touch on some interesting or important form design topics. Messing up the interface This article does a great job illustrating how forms can get more complicated as numerous departments add their requirements. By visualizing the progression of a simple form to one that meets the needs of sales, engineering, legal, and…

39 articles (and growing)


…Avi Rappoport is maintaining a library of (mostly academic) articles on site search analytics. If you want to see what the field’s research minds are thinking about, this is definitely the place to start….