Jilanna leads Design & Research Operations at Zendesk, where she has pioneered the development of the Operations Program over the last four years. Within Product and Brand Design, she is responsible for design and research operations, resourcing, community building and business management. She is passionate about design and building a vibrant team culture!
Jilanna Wilson
Director of Design and Research Operations, Zendesk
Sessions by Speaker
Distributed DesignOps Management (Videoconference)
Tuesday, February 26, 2019
