Jack Moffett is a UX manager in Boeing Global Services’ Customer Experience team where he is supporting DesignOps efforts for Training Solutions and Digital Aviation Solutions, building a UX training program, and managing a CX metrics team. With degrees in both Graphic Design and Interaction Design, over 20 years of enterprise experience, and well over a decade of adjunct teaching, he has a wealth of knowledge about design process, methods, tools, and practice and the passion to share it with others.

Jack has designed software tools for Boeing, Lockheed Martin, Shell, DaimlerChrysler, Eaton, and many organizations within the U.S. military, including Joint Service Explosive Ordnance Disposal, Naval Reactors, and NCIS. He has authored two books, co-founded IxDA Pittsburgh, speaks at conferences regularly, and writes about design on designaday.tumblr.com.