Designing for Behavior Change

If you work on products that are intended to get people to do something differently, then you’ll want to supercharge your design with psychology. By identifying target behaviors and creating motivating experiences that remove barriers and tap into people’s meaningful goals, you’ll create products that are more engaging and effective. Learn about practical psychological frameworks and tools and practice applying them to real world design challenges.

What you’ll learn

  • How behavior change design is different from, and can be used to enhance, other UX practices
  • A way of thinking about what motivates people, supported by over four decades of academic and applied research
  • A basic process for infusing a behavior focus into a design project
  • Specific tools and design features that can connect user behaviors to their pre-existing motivations, keeping them more engaged with a product over time
  • A behavior science framework for organizing research and prioritizing design features in order to elicit desired user behaviors

Who should attend

The target audience may have some psychology or behavior science background but is not an expert. They work in the UX ecosystem, likely doing research, creating designs, developing content, or making decisions about product scope.

Facilitator
Amy Bucher
VP of Behavior Change Design, Mad*Pow
Read Bio
Time Zone:

Coffee/Tech Troubleshooting (optional)

This is your opportunity to make sure you can access Zoom, Slack channels, and other remote tools you’ll need to participate in and enjoy your workshop at #AR2021. If you haven’t already, please join us on Slack (in #ar-general and the dedicated channel for your workshop). That’s where discussion will take place, and it’s the fastest way to get help (go to channel #ar-help). You can also make sure your connection is working properly. Our team will be on hand to offer you support. Optional but highly recommended!

This is your opportunity to say hello to the instructor and other learners before the workshop gets started, and make sure you can access Zoom, Slack channels, and other remote tools you’ll need to participate in and enjoy your workshop at #AR2021. Our team will be on hand to offer you support. Optional but highly recommended!

Designing for Behavior Change: Day 1

Intro and level-setting

  • What is behavior change design?
  • Identifying key outcomes

Intro and level-setting

  • What is behavior change design?
  • Identifying key outcomes

Designing for Behavior Change: Day 2

Why do people want to do this, anyway?

  • The psychology of motivation & basic fundamental needs
  • The designer’s dilemma: Finding the overlap between your goals and users’
  • Designing for choice

Why do people want to do this, anyway?

  • The psychology of motivation & basic fundamental needs
  • The designer’s dilemma: Finding the overlap between your goals and users’
  • Designing for choice

Designing for Behavior Change: Day 3

Uncovering barriers, finding solutions

  • Using COM-B to do UX research
  • Understanding barriers and facilitators
  • Selecting solutions that work

Uncovering barriers, finding solutions

  • Using COM-B to do UX research
  • Understanding barriers and facilitators
  • Selecting solutions that work

Designing for Behavior Change: Day 4

Deep dive on competence

  • Goal setting and milestones
  • Creating core action loops that work
  • Providing meaningful, motivating feedback

Deep dive on competence

  • Goal setting and milestones
  • Creating core action loops that work
  • Providing meaningful, motivating feedback