Program

This year’s themes

Theme 1. A New Kid on the Old Block: UX in Bricks-and-Mortar Industries

When the pace is fast, change is constant, and innovation is what a company sells, getting UX a seat at the proverbial table is hardly heroic. But when UX operates in a century-old place that pumps oil, runs clockwork processes, and has elaborate hierarchies, the story may be different.   

This year, we’ll spotlight experience champions in the ‘brick-and-mortar’ industries: manufacturing, education, healthcare, hospitality, construction, and other established verticals. We are looking for speakers that can answer these questions:    

Theme 2. Keeping up with Rapid Growth: From Startup to Enterprise

Kids grow fast; companies do, too. The startup you joined a couple of years ago is now a big place with new players, new rules, and often a new culture. You blinked, and the world has changed around you. How do we keep up with rapid organizational growth? What challenges do we face and how do we tackle them?  

If you are Master of Rapid Organizational Growth, we want to hear your lessons.

Theme 3. Through the Looking Glass: The Outsider’s Perspective on the Enterprise  

When in-house resources can’t keep up with demand, we often turn to external help. Sometimes, such relationships are love stories that produce beautiful and successful experience babies. But sometimes, they produce tension, misunderstanding, and more work than we bargained for. 

If you are a consultant or agency ‘outsider’ who knows enterprises like the back of your hand, share your perspective.   

Theme 4. The Inner Change: Collaborating Across Silos to Transform the Enterprise

UX transforms enterprise products and services, and now we start transforming enterprises themselves. Cross-functional case studies were a huge hit at last year’s conference. For Enterprise Experience 2020, we’re looking for new examples of cross-functional collaboration and knowledge transfer.  

If you have transformed not only a product, but also your company, please share your story with us. We need to learn from both inspirational success and painful lessons.  

Our curation team is adding details all the time to the full conference program. For announcements add your name to our Enterprise Experience community’s mailing list; sign up here.