Senior Director, Customer Experience Transformation, SAP Concur
Theme Leader, Enterprise Career Journey
As a top global customer strategist, Ellie Wu is regularly featured on podcasts and is a frequent speaker on customers, employee dynamics, and leadership. In addition to her role as Senior Director of Customer Experience Transformation at SAP Concur, she is also TEDxSeattle’s Head of Community Experiences and founded PictureCS, a platform to help find clarity in the Customer space and efficiently share best practices. Outside of work, Ellie loves to read with a good cup of coffee (or glass of wine), travel to experience new people and cultures, and hike or sail to spend time in awe of nature.