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Kim Lenox currently heads up the product design organization at Zendesk, a global company that builds software for the best customer experiences. She is responsible for driving strategic priorities and scaling the impact of an international team of product designers, researchers, content strategists, and front-end developers as the company moves upmarket. Prior to Zendesk, Kim led the design of product experiences for 24 years at technology companies like LinkedIn, Samsung, and Palm/HP. When she’s not at work, you can find her speaking at a design community event, playing with her twins, and making a concerted effort to practice ruthless optimism in every endeavor.
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