Puzzled? How to Coordinate Humans for Complex Challenges

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    How do we coordinate people for complex challenges? Certainly not with traditional work structures, designed to optimize for performance. Rather, we need new ways of working—new structures—that have been specifically designed to coordinate people for understanding. We’ll look at a framework that can be used by teams, organizations, and other groups of humans working on complex problems.

    Stephen P. Anderson is a speaker and author who spends too much thinking about visual collaboration, how people learn, and board games; not necessarily in that order. Oh, and he’s on a mission: To make learning the hard stuff fun, by creating ‘things to think with’ and ‘spaces’ for generative play. This mission has led Stephen to MURAL, where he facilitates design strategy and innovation. Stephen’s newest book, Figure It Out: Getting From Information to Understanding, has been described as both “required reading for designers and anyone else who needs to explain things” and a book that will “change the way you see the world.”