Enterprise Experience Community
Videoconferences
Videoconference: Designing with and for Artificial Intelligence
August 11, 4-5pm ET. Register to attend via Zoom. Rapid advances in Artificial Intelligence and machine learning are transforming
Videoconference: The Rise of Meta-Design—A Starter Playbook
Thursday, May 19, 11am ET. Register in advance via Zoom Against increasing automation and instrumentation, community curator Uday Gajendar argues
Videoconference: Strategic design, slowdown, and the infrastructures of everyday life
Register in advance to attend via Zoom The infrastructures of everyday life shape how we live together, and what we’re
Videoconference: AMA with Christian Crumlish, author of Product Management for UX People
Click here to register in advance for this meeting. After registering, you will receive a confirmation email containing information about joining
Videoconference: “The most popular design thinking strategy is BS” with Tricia Wang
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference: Surviving Your UX Career in Enterprise Design
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference: Designing the team experience: Building culture through onboarding
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Video Conference: Bad Agile – Agile Anti-patterns that make design worse
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference — Meeting of the Waters: Designing for Successful Inorganic Growth
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference: Ask the (Design) Ethicist
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Puzzled? How to Coordinate Humans for Complex Challenges
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference — Design at Scale: Behind the Scenes
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Bridging Physical and Digital Spaces: Approaches to Retail Service Design with Catherine Dubut, Lead UX Strategist at Samsung.com
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference: Jobs To Be Done with Jim Kalbach
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference: Business Influence Without Losing Your Soul, a fireside chat with Ryan Rumsey, CEO, Second Wave Dive
Join us for an enlightening approach to achieving our goals as designers, in a fireside chat with Ryan Rumsey, Chief Executive Officer, Second Wave Dive. He will share his own journey from Apple to Electronic Arts (EA) and beyond as a design leader learning how to gain effective influence with “the business” side of things.
Videoconference: Building a New Home for the Atlassian Design System
Join here for an invitation to the call. You’ll receive a welcome email with a link to our archive of
Videoconference: Leadership & Diversity—A Fireside Chat with Dantley Davis, Chief Design Officer, Twitter
We’ll host a live conversation about Dantley’s own path of becoming a design leader, diving into his influences and lessons learned along the way.
Videoconference: The Atypical UX Manager Path
For this month’s call we’re convening a 3-person panel to share diverse stories and paths of becoming a UX managerfrom writing, to print/graphic design, and even theater!
Videconference: How to Work with Difficult People with Tutti Taygerly
As creators, we know the value of curiosity. As communicators, we know the value of relationships. Join us to build on existing product skills to work better with difficult people.
Videoconference: Insider preview of Enterprise Experience 2020
During our May 28 community videoconference (4-5pm EDT) we will provide a live interactive preview of some “in development” material from the upcoming EX2020 virtual conference happening later this year (Aug 31 – Sept 3).
Videoconference: Unique challenges of innovation in enterprises with Laura Klein
In this talk, Laura Klein, author of “Build Better Products” and “UX for Lean Startups” shares some tips for companies who want to find new business models before the old ones stop working.
Videoconference recording: Fostering Trust in Your Brand and Beyond with Margot Bloomstein
Margot will walk you through examples from retail, publishing, government, and other industries to detail what you can do to meet unprecedented problems in information consumption. Learn how voice, volume, and vulnerability can inform your design and content strategy to earn the trust of your users.
Videoconference recording: Evaluating the Maturity of UX in Your Organization with Susan Weinschenk
Whether you are part of a start-up and therefore just starting in on UX in the organization, part of an established UX team, or anywhere in between, it can be useful to step back now and then and ask questions such as:
How mature is our UX practice?
Where are we “at” in the maturity process?
How would being more mature help us?
What is the next step for us?
How can we best, but also realistically, move forward?
Videoconference recording: Enterprise Information Architecture with Bram Wessel
We hear a lot of talk about “digital transformation.” But isn’t that what we’ve been doing since the Web emerged in the late 1990s? Why is this still so aspirational for so many organizations? In his consulting practice with Factor, Bram Wessel sees first-hand how enterprise-scale organizations are awakening to the reality that the information itself that drives experiences and gets implemented in technologies —the Information Layer, if you will— is increasingly a tangible organizational asset. As such, it’s as critical as any other kind of infrastructure. Bram joins Lou to ponder where we’ve been and where we might be headed in the realm of enterprise information architecture.
Videoconference recording: “Treating Diversity & Inclusion in Hiring as a Design Problem” with Libby Maurer, December 5, 11am ET
There’s no silver bullet to building a diverse and inclusive organization at scale. So how do you know what things to try, and what’s working and what isn’t? Our UX team used our user research chops to look at this problem in a user-centered way. In this session, we’ll share how we married data and qualitative research to identify and fix holes in our recruiting, hiring, and retention practices.
Videoconference recording: “A Practical Look at Creating More Usable Enterprise Customer Journeys” with Sean Dolan, October 31 11am ET
Calls recordings are free for all community members. Join here for an invitation. As practitioners, we are often asked to craft
Videoconference recording available: “Digital Medicine Design” with Daniel Rosenberg
This webinar will cover the similarities between digital medicine design and Enterprise UX. You will be surprised to see how much they have in common as well as what else you need to know to enter this cutting-edge UX domain.
Upcoming videoconference: November 14 11am ET, “Designing Conversational Interfaces” with Greg Nudelman
In this informal session followed by extensive Q&A, Greg Nudelman, the author of 5 UX design books, veteran presenter, and designer of conversational UIs on 5 different projects in a variety of industries will discuss key aspects of the conversational bot experience and conversational UI best practices.
Videoconference recording now available: “Growing in Enterprise Design through Making Connections” with Nick Cochran
This talk will highlight how Nick has used this ability, featuring examples of connections made and some he wished were made sooner. He will also share some practical methods to collect these data points so that more valuable connections can be made.
Videoconference recording available: “Problems with Problems: Reconsidering the Frame of Designing as Problem-Solving” with Hugh Dubberly
As the information revolution increases scale and shifts the focus of designing to complex adaptive systems,
problem-solving increasingly misses the mark; design needs a new frame.
Videoconference recording: “SAFe or Sorry?” with Jack Moffett
In this community call, Jack Moffett will facilitate a discussion about SAFe and the UX team’s place in it. How does it differ from straight Agile, what are the challenges designers will be facing, and how can we ensure that we can do quality work for our users? Will we be SAFe or sorry?
Videoconference recording now available: Leading Distributed Global Teams with Kim Lenox
Community members have access to all past recordings. Join here. Kim Lenox currently heads up the product design organization at
Videoconference Recording now Available: Design as an Antidote to VUCA, May 9, 11am ET with Jorge Arango
Join Two Waves author Jorge Arango for a Q&A about how design can help organizations thrive by reducing volatility, uncertainty, complexity, and ambiguity.
Videoconference recording now available: “Just Build Me a Dashboard!” with Theresa Neil
We’ll look at which charts to use when, creating accessible color palettes, and preview some new visualizations Theresa Neil has been testing in enterprise organizations.
Videoconference recording now available: “Merging Improv with Design” with Cheryl Platz, March 7
Join Cheryl for a Q&A session to ask questions about Cheryl’s DesignOps Summit 2018 improv talk, questions about improv theory, or how to apply improvisational techniques to your storytelling and facilitation.
Videoconference recap – January 31, Simon Wardley
In this discussion with Simon Wardley of the Leading Edge Forum, we looked at the subject of maps and topographical intelligence and whether they apply to business. The recording and transcript are available for all EX Community Members.
Videoconference recap – January 10, Jeff Gothelf
Lean expert and author Jeff Gothelf joined us on 1/10/19 to take your questions and talk about the intersection of lean and design in general. The recording is available to our EX Community members via Dropbox. Not a member? Register at the top of this page for access.