Dear Uday, What is a UX strategy I could use in the enterprise while working remotely with no connection to the end user?
Whew! That’s a certainly a tough situation, no question! If I can read between the lines a little bit here, seems the fundamental issue is around three critical, interrelated axes: presence, influence, and access. Getting access to the right end-users so you can run useful studies is essential – but in organizations not yet fully understanding and fluent in the value of user research, it’s dependent on your ability to communicate the value and build up trust.