{"id":677,"date":"2021-08-13T09:35:31","date_gmt":"2021-08-13T13:35:31","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/?post_type=sessions&#038;p=677"},"modified":"2021-10-06T15:20:01","modified_gmt":"2021-10-06T19:20:01","slug":"the-hidden-language-of-designops-redesigning-team-norms-using-data","status":"publish","type":"sessions","link":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/sessions\/the-hidden-language-of-designops-redesigning-team-norms-using-data\/","title":{"rendered":"When Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org"},"content":{"rendered":"<p>TIn their first 60 days at Zendesk, Briana and Christina, a 2 person design ops team, conducted a Program Manager Audit looking at these 3 key areas: People, Process, and Portfolio.<\/p>\n<p>90 days later, Product Design has transformed from a siloed, disjointed team into a well-organized, collaborative environment with a unified tool strategy, inclusive team spaces and more focus on design craft.<\/p>\n<p>In this talk you will learn how to not only conduct a thorough and data-centric Program Manager Audit, but how to come in H.O.T. (Humble, Orchestrated, and Timely.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TIn their first 60 days at Zendesk, Briana and Christina, a 2 person design ops team, conducted a Program Manager Audit looking at these 3 key areas: People, Process, and Portfolio. 90 days later, Product Design has transformed from a siloed, disjointed team into a well-organized, collaborative environment with a unified tool strategy, inclusive team [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1190,"template":"","session-theme":[24],"session-type":[16],"rm-permissions":[21],"event-type":[],"acf":[],"_links":{"self":[{"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/sessions\/677"}],"collection":[{"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/types\/sessions"}],"author":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/users\/3"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/media\/1190"}],"wp:attachment":[{"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/media?parent=677"}],"wp:term":[{"taxonomy":"session-theme","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/session-theme?post=677"},{"taxonomy":"session-type","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/session-type?post=677"},{"taxonomy":"rm-permissions","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/rm-permissions?post=677"},{"taxonomy":"event-type","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/designopssummit2021\/wp-json\/wp\/v2\/event-type?post=677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}