Proving Value, Measuring Outcomes

Measuring the Designer Experience


City Tech Auditorium October 23, 2019 11:30 am - 12:00 pm

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Kim Fellman Cohen

Measuring the Designer Experience

DesignOps teams are increasingly being leveraged to solve ambiguous organizational problems like career development, culture or belonging—they’re cornerstones for any successful team. Creating a measurable strategy for these problems is complex, and it can be hard to prove the value of dedicating full-time resources to maintain this work in the long-run. Based on our learnings at Pinterest, I’ll share tactical approaches you can take to craft programming for this problem space, define what ideal states look like and how you can measure and prove value.