Partnering Outside Design

Lessons From the DesignOps Journey of the World’s Largest Travel Site


City Tech Auditorium October 24, 2019 10:00 am - 10:30 am

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Eniola Oluwole

Lessons From the DesignOps Journey of the World’s Largest Travel Site

Launching a design operations practice is always a challenge, but when you’re the world’s largest travel site, with 490 million monthly visitors and content in 70+ languages, the complexity can seem insurmountable. In this session, Eniola Oluwole will share TripAdvisor’s journey from groups of disconnected design teams with very little process, multiple style guides and no standard toolset, to an integrated organization with a thriving design operations practice. Eniola will share the key steps in kickstarting a DesignOps practice, some of the pitfalls and lessons learned, and how to engage the organization in the process.