Ops without Designers
Science orgs typically lack designers and for good reason; there is no product. The focus is on data. The currency is discovery. Why spend money on a designer when we need to buy a new microscope? So how do we create a better experience through design for science?
Most of this is operations, not design. Collaboration and consensus is the operating mode with a focus on empowering everyone to make good design decisions.
In this talk, Mark will outline his approach to operationalizing design in science orgs, first in CERN and now at the European Molecular Biology Laboratory.