Dedicated to creating world-class experiences that drive business results. Scale design teams and lead enterprise-wide transformations that align the broader organization around customer outcomes that drive revenue and efficiency. Expertise in financial services, social media, advertising, customer experience, and two-sided markets; experiences span JPMC, Meta, Intuit as well as pre-IPO startups <\/p>\n
I am energized by aligning and empowering teams of product, engineering, data, design, operations, and marketing to create great experiences that rapidly grow the business. I collaborate seamlessly with legal and controls to reduce risk in a customer-first manner.<\/p>\n
I am an active leader in the design and user experience fields. I am a board and founding member of the Design Executive Council and an occasional speaker at Stanford University and California College of the Arts. My team’s successes have been written up in business books and periodicals such as the Harvard Business Review, Scaling Excellence, Bloomberg Business Week, and Inc Magazine.<\/p>\n
I enjoy hiring unique and impactful talent and developing strong alignment, leadership and craft; I’ve led teams as small as 25 and as large as 1100. I believe in transparency, first-principles, and the value of deep curiosity. I lead with empathy, push to go extremely broad with potential solutions, and am a fan of lean experiments with data-informed decision-making. I am most happy when balancing big ideas with shipping products that solve important customer problems and drive business impact.<\/p>\n","protected":false},"excerpt":{"rendered":"
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