From Sprints to Systems: Operationalizing Continuous Discovery Through DesignOps

Before taking the Continuous Discovery Habits course, we were already experimenting with Design Sprints to solve tough problems and build momentum—but the course gave us the structure and language to reinforce a deeper culture of learning across product and design.

In this talk, I’ll share how I used DesignOps thinking to translate a course into company-wide behavior change. Building on our sprint foundation, I introduced new rituals, rhythms, and infrastructure to help teams shift from validation to true discovery—from asking “Will this work?” to “What might we learn?”