One of the most exciting developments over the past year has been the emergence of the ResearchOps community—especially its organic and distributed effort to define the practice of research operations.
Recommended by Louis Rosenfeld
How might we define DesignOps for the purpose of selling the idea and communicating its value organization-wide? How might DesignOps and ResearchOps have a measurable impact?
In this talk, Leisa shares her experience of completely resetting her idea of best practice, implementing a strategy that is the opposite of what everyone expected, and why so few people do what they think is right.