{"id":575,"date":"2022-03-31T22:14:17","date_gmt":"2022-03-31T22:14:17","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/design-at-scale-2022\/?post_type=sessions&#038;p=575"},"modified":"2022-12-12T03:26:37","modified_gmt":"2022-12-12T03:26:37","slug":"delivering-at-scale-reconceptualizing-supply-chain-management","status":"publish","type":"sessions","link":"https:\/\/rosenfeldmedia.com\/design-at-scale-2022\/sessions\/delivering-at-scale-reconceptualizing-supply-chain-management\/","title":{"rendered":"Delivering at Scale: Making Traction with Resistant Partners"},"content":{"rendered":"<p>In 2017, The Home Depot announced a $1.2 billion supply chain investment with the goal of better meeting the changing needs of both do-it-yourself and professional customers. This commitment, which was originally intended to come to full fruition on a five-year timeline, got an unexpected speed boost in the form of the COVID-19 pandemic. Home Depot saw an unprecedented increase in the volume of deliveries and a need for expanded deliveries capabilities and flexibility.<\/p>\n<p>This growth has not been without pain. Unlocking these capabilities necessitated transitioning away from siloed fulfillment channels to unified technological, operational, and communication experiences. Here, the THD Deliveries UX team saw an opportunity to deliver value at scale: dynamic supply chain configuration. This is the story of how Home Depot scaled their deliveries supply network administration to support an ever more dynamic and transparent deliveries network that serves their business and centers their customers\u2019 and associates\u2019 experiences.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2017, The Home Depot announced a $1.2 billion supply chain investment with the goal of better meeting the changing needs of both do-it-yourself and professional customers. This commitment, which was originally intended to come to full fruition on a five-year timeline, got an unexpected speed boost in the form of the COVID-19 pandemic. Home [&hellip;]<\/p>\n","protected":false},"author":1485,"featured_media":751,"template":"","session-theme":[21],"session-type":[16],"rm-permissions":[25],"event-type":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Delivering at Scale: Making Traction with Resistant Partners - Design at Scale 2022<\/title>\n<meta name=\"description\" content=\"In 2017, The Home Depot announced a $1.2 billion supply chain investment with the goal of better meeting the changing needs of both do-it-yourself and professional customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosenfeldmedia.com\/design-at-scale-2022\/sessions\/delivering-at-scale-reconceptualizing-supply-chain-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivering at Scale: Making Traction with Resistant Partners - 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