How can we adapt to thrive in a time of global change? How can we transform our processes to support the new normal? Day Two offers a collection of case studies on process transformations during COVID, and lessons learned, including:

• Standing up to the challenge of supporting unprecedented operational transformation.
• Skilling up teams during the pandemic.
• Leveraging design skills to help survive and recover from big disasters.
• Best practices of remote collaboration across time zones, disciplines and locations that are particularly relevant to large design teams.