{"id":658,"date":"2021-03-31T17:41:36","date_gmt":"2021-03-31T17:41:36","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/?post_type=sessions&#038;p=658"},"modified":"2021-06-14T16:01:08","modified_gmt":"2021-06-14T16:01:08","slug":"the-lost-year","status":"publish","type":"sessions","link":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/sessions\/the-lost-year\/","title":{"rendered":"The Lost Year"},"content":{"rendered":"<p>The pandemic made it painfully clear that the failure of critical public services causes real harm, both physical and financial. Our healthcare system is being overwhelmed, millions are pouring onto unemployment, and we\u2019ve seen an unprecedented number of people trying to access government programs. It has never been more important for government services to be simple, effective, and accessible to all, yet we&#8217;re far from that vision today. In this talk, Sha Hwang, co-founder and chief operating officer of Nava Public Benefit Corporation, will discuss the opportunities designers have to build government services that prioritize equity and resiliency\u2014and the responsibility that comes with designing systems that serve millions of people.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The pandemic made it painfully clear that the failure of critical public services causes real harm, both physical and financial. Our healthcare system is being overwhelmed, millions are pouring onto unemployment, and we\u2019ve seen an unprecedented number of people trying to access government programs. It has never been more important for government services to be [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1059,"template":"","session-theme":[27],"session-type":[16],"rm-permissions":[33],"event-type":[],"acf":[],"_links":{"self":[{"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/sessions\/658"}],"collection":[{"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/types\/sessions"}],"author":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/users\/3"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/media\/1059"}],"wp:attachment":[{"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/media?parent=658"}],"wp:term":[{"taxonomy":"session-theme","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/session-theme?post=658"},{"taxonomy":"session-type","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/session-type?post=658"},{"taxonomy":"rm-permissions","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/rm-permissions?post=658"},{"taxonomy":"event-type","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/design-at-scale-2021\/wp-json\/wp\/v2\/event-type?post=658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}