One of the strongest ways of making sure your customer experiences are accessible is to broaden the definition of accessibility for everyone at your organisation. Here are practical steps to make it happen, from visual and interaction design to content and code.

• Expose how some interpretations of a11y should be exceeded and practical steps to learn about accessibility as a topic.
• Real product stories relating to accessibility.
• Understand how design, content, and code work together to make accessible experiences that are better for all customers.