{"id":2287,"date":"2021-12-15T16:16:08","date_gmt":"2021-12-15T21:16:08","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/civic-design-2021\/?page_id=2287"},"modified":"2021-12-15T16:31:09","modified_gmt":"2021-12-15T21:31:09","slug":"civic-design-2021-resource-list","status":"publish","type":"page","link":"https:\/\/rosenfeldmedia.com\/civic-design-2021\/civic-design-2021-resource-list\/","title":{"rendered":"Civic Design 2021 Resource List"},"content":{"rendered":"<p><span style=\"font-weight: 500;\">These resources come from multiple sources: some were cited by Civic Design 2021 speakers during their presentations, and others were mentioned by the conference\u2019s attendees during each presentation. We hope this list will give you a strong sense of who and what influenced Civic Design in 2021.<\/span><\/p>\n<h1>Wednesday, December 8<\/h1>\n<h2><strong>Innovating With People: Unleashing the Potential of Civic Design<\/strong><\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Du Gay, Pual. <\/span><a href=\"https:\/\/smile.amazon.com\/Praise-Bureaucracy-Organization-Ethics-Society-dp-0761955038\/dp\/0761955038\"><i><span style=\"font-weight: 500;\">In Praise of Bureaucracy<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">,<\/span><\/i><span style=\"font-weight: 500;\"> SAGE Publications Ltd, 2000<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/law.stanford.edu\/organizations\/pages\/legal-design-lab\/\"><span style=\"font-weight: 500;\">Stanford Legal Design Lab<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Service Design Network. <\/span><a href=\"https:\/\/www.service-design-network.org\/uploads\/sdn-impact-report_public-sector.pdf\"><span style=\"font-weight: 500;\">Service Design Impact Report:\u00a0 Public Sector<\/span><\/a><span style=\"font-weight: 500;\">, <\/span><i><span style=\"font-weight: 500;\">Netherlands Enterprise Agency, <\/span><\/i><span style=\"font-weight: 500;\">2016<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Hassan, Zaid. <\/span><a href=\"https:\/\/www.amazon.com\/dp\/B00FBME6RU\/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1\"><i><span style=\"font-weight: 500;\">The Social Labs Revolution<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Berrett-Koehler Publishers, 2014<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Tulloch, Gord and Sarah Schulman. <\/span><a href=\"https:\/\/www.amazon.com\/dp\/B08L8WBYVM\/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1\"><i><span style=\"font-weight: 500;\">The Trampoline Effect<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a02020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.nesta.org.uk\/report\/i-teams-the-teams-and-funds-making-innovation-happen-in-governments-around-the-world\/\"><span style=\"font-weight: 500;\">I-Teams: The Teams and Funds Making Innovation Happen in Governments Around the World<\/span><\/a><span style=\"font-weight: 500;\">, <\/span><i><span style=\"font-weight: 500;\">\u00a0Nesta, <\/span><\/i><span style=\"font-weight: 500;\">\u00a07 Jun. 2014<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Bason, Christian and Robert D. Austin. <\/span><a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/14719037.2021.1919186\"><i><span style=\"font-weight: 500;\">Design in the Public Sector:\u00a0 Toward a Human Centered Model of Public Governance<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a09 Jun. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Danish Design Center. <\/span><a href=\"https:\/\/ddc.dk\/tools\/toolkit-the-digital-ethics-compass\/\"><i><span style=\"font-weight: 500;\">Toolkit:\u00a0 The Digital Ethics Compass<\/span><\/i><\/a><span style=\"font-weight: 500;\">. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Christiansen, Jasper. <\/span><a href=\"https:\/\/www.denisewithers.com\/blog\/the-mindlab-journey\/\"><i><span style=\"font-weight: 500;\">The MindLab Journey<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Denise Withers<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.performance.gov\/cx\/\"><span style=\"font-weight: 500;\">Performance.Gov<\/span><\/a><\/li>\n<li><span style=\"font-weight: 500;\">Bason, Christian. <\/span><a href=\"https:\/\/www.routledge.com\/Design-for-Policy\/Bason\/p\/book\/9780367670047\"><i><span style=\"font-weight: 500;\">Design for Policy<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Routledge, 2020<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">The White House. <\/span><a href=\"https:\/\/www.whitehouse.gov\/briefing-room\/presidential-actions\/2021\/01\/20\/executive-order-advancing-racial-equity-and-support-for-underserved-communities-through-the-federal-government\/\"><i><span style=\"font-weight: 500;\">Executive Order on Advancing Racial Equity and Support for Underserved Communities Through the Federal Government<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a020 Jan. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Federal Customer Experience Initiative. <\/span><a href=\"https:\/\/www.performance.gov\/cx\/assets\/files\/FCXI-Journey-Maps-Disability.pdf\"><i><span style=\"font-weight: 500;\">Customer Journey:\u00a0 Personal with an Intellectual Disability<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a02021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">The White House. <\/span><a href=\"https:\/\/www.whitehouse.gov\/wp-content\/uploads\/2021\/08\/OMB-Report-on-E013985-Implementation_508-Compliant-Secure-v1.1.pdf\"><span style=\"font-weight: 500;\">Study to Identify Methods to Assess Equity:\u00a0 Report to the President<\/span><\/a><span style=\"font-weight: 500;\">, 2021<\/span><br \/>\n<\/i><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Young, Shalanda. \u201c<\/span><a href=\"https:\/\/www.whitehouse.gov\/omb\/briefing-room\/2021\/08\/06\/meeting-a-milestone-of-president-bidens-whole-of-government-equity-agenda\/\"><span style=\"font-weight: 500;\">Meeting a Milestone of President Biden\u2019s Whole-of-Government Equity Agenda<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><span style=\"font-weight: 500;\">The White House Briefing Room, <\/span><span style=\"font-weight: 500;\">\u00a06 Aug. 2021<\/span><br \/>\n<\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Partnership for Public Service. <\/span><a href=\"https:\/\/ourpublicservice.org\/ipa-talent-exchange\/\"><i><span style=\"font-weight: 500;\">IPA Talent Exchange Program<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.<\/span><\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Designing for Digital Inclusion in the Belgian Government<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Mari\u00ebn, Ilse and P\u00e9rine Brotcorne. \u201c<\/span><a href=\"https:\/\/www.kbs-frb.be\/fr\/barometre-inclusion-numerique\"><span style=\"font-weight: 500;\">Digital Inclusion Barometer<\/span><\/a><span style=\"font-weight: 500;\"> (Barom\u00e8tre de L\u2019Inclusion Num\u00e9rique,\u201d <\/span><span style=\"font-weight: 500;\">Inclusion Num\u00e9rique<\/span><span style=\"font-weight: 500;\">, Jun. 2020.<\/span><a href=\"https:\/\/media.kbs-frb.be\/fr\/media\/7689\/2020_08_24_CF.pdf\"><span style=\"font-weight: 500;\"><br \/>\n<\/span><\/a><span style=\"font-weight: 500;\">(Note: Original only available in Dutch, French and German)<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Microsoft Design. <\/span><i><span style=\"font-weight: 500;\">\u201c<\/span><\/i><a href=\"https:\/\/www.microsoft.com\/design\/inclusive\/\"><i><span style=\"font-weight: 500;\">Microsoft Inclusive Design Toolkit<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">,\u201d<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">VRT. \u201c<\/span><a href=\"https:\/\/www.vrt.be\/en\/over-de-vrt\/news\/2021\/09\/17\/vrt-signs-charter-for-digital-inclusion\/\"><span style=\"font-weight: 500;\">VRT Signs Charter for Digital Inclusion<\/span><\/a><span style=\"font-weight: 500;\">: Nine Commitments from the Digital Inclusion Charter,\u201d <\/span><i><span style=\"font-weight: 500;\">VRT.be, <\/span><\/i><span style=\"font-weight: 500;\">17 Sep. 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/statbel.fgov.be\/en\/themes\/households\/ict-usage-households\"><span style=\"font-weight: 500;\">ICT Usage in Households<\/span><\/a><span style=\"font-weight: 500;\">.\u201d <\/span><i><span style=\"font-weight: 500;\">Statbel, <\/span><\/i><span style=\"font-weight: 500;\">4 Feb. 2021,<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/digitalopen.belgium.be\/fr\/playbook\/tools\/linclusion-numerique-brochure\"><span style=\"font-weight: 500;\">Digital Inclusion Brochure<\/span><\/a><span style=\"font-weight: 500;\">, Digital Open Belgium<\/span><a href=\"https:\/\/digitalopen.belgium.be\/fr\/playbook\/tools\/linclusion-numerique-brochure\"><span style=\"font-weight: 500;\"><br \/>\n<\/span><\/a><span style=\"font-weight: 500;\">(<\/span><i><span style=\"font-weight: 500;\">Note: Original only available in French)<\/span><\/i><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/www.pewresearch.org\/internet\/fact-sheet\/internet-broadband\/\"><span style=\"font-weight: 500;\">Internet\/Broadband Fact Sheet<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><span style=\"font-weight: 500;\">Pew Research Center, <\/span><span style=\"font-weight: 500;\">\u00a07 Apr. 2021<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Australian Government, <\/span><a href=\"https:\/\/guides.service.gov.au\/content-strategy\/set-up-governance\/\"><span style=\"font-weight: 500;\">Content Strategy Guide<\/span><\/a><span style=\"font-weight: 500;\">, 2018<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\">Brown, Kyle. \u201c<a href=\"https:\/\/developer.ibm.com\/articles\/cl-strangler-application-pattern-microservices-apps-trs\/\">Apply the Strangler Fit Application to Pattern Microservice Applications<\/a>,\u201d <i>IBM Developer, <\/i>\u00a013 Feb. 2017<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>12 Months of COVID-19 Design and Digital Response with the British Columbia Government<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">McChrystal, Stanley. <\/span><a href=\"https:\/\/www.mcchrystalgroup.com\/library\/team-teams-new-rules-engagement-complex-world\/\"><i><span style=\"font-weight: 500;\">Team of Teams; New Rules of Engagement for a Complex World<\/span><\/i><span style=\"font-weight: 500;\">,<\/span><\/a><span style=\"font-weight: 500;\"> Portfolio, 2015.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Castells, Manuel. <\/span><a href=\"https:\/\/www.amazon.ca\/Communication-Power-Manuel-Castells\/dp\/0199595690\"><i><span style=\"font-weight: 500;\">Communication Power<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.<\/span><\/i><span style=\"font-weight: 500;\"> Oxford University Press, 2011<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Steuck, Wendy. \u201c<\/span><a href=\"https:\/\/www.theglobeandmail.com\/canada\/british-columbia\/article-bc-seen-as-model-for-how-to-treat-migrant-workers\/\"><span style=\"font-weight: 500;\">B.C.\u2019s $10-million quarantine program seen as model for how to treat migrant workers<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">The Globe and Mail<\/span><\/i><span style=\"font-weight: 500;\">, 15 Jul. 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">CBC News. \u201c<\/span><a href=\"https:\/\/www.cbc.ca\/news\/canada\/british-columbia\/bc-treeplanting-2020-pandemic-wet-spring-1.5647946\"><span style=\"font-weight: 500;\">B.C. tree planters on track to plant 300 million trees, despite pandemic<\/span><\/a><span style=\"font-weight: 500;\">\u201d,<\/span><i><span style=\"font-weight: 500;\"> CBC BC<\/span><\/i><span style=\"font-weight: 500;\">, 13 Jul. 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Stewart-Weeks, Martin. \u201c<\/span><a href=\"https:\/\/publicpurpose.com.au\/can-we-declare-a-covid-dividend\/\"><span style=\"font-weight: 500;\">Can We Declare a Covid Dividend?<\/span><\/a><span style=\"font-weight: 500;\">\u201d <\/span><i><span style=\"font-weight: 500;\">Public Purpose<\/span><\/i><span style=\"font-weight: 500;\">, 3 Apr. 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">The Exchange. \u201c<\/span><a href=\"https:\/\/medium.com\/exchange-bc\/evolution-of-the-exchange-lab-3111914d3887\"><span style=\"font-weight: 500;\">Evolution of the Exchange Lab<\/span><\/a><span style=\"font-weight: 500;\">\u201d, BC Gov\u2019t Exchange Lab, 23 Sept. 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">The Exchange. \u201c<\/span><a href=\"https:\/\/medium.com\/exchange-bc\/ask-me-anything-making-sense-of-the-inner-workings-of-digital-delivery-during-covid-19-327d50c98c02\"><span style=\"font-weight: 500;\">Ask Me Anything: Making Sense of the Inner Workings of Digital Delivery during COVID-19<\/span><\/a><span style=\"font-weight: 500;\">\u201d, BC Gov\u2019t Exchange Lab, 2 Mar. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Remacle, Heather-Lynn. \u201c<\/span><a href=\"https:\/\/h2cents.medium.com\/harmonizing-with-the-noise-the-exchange-in-2021-1ef57c009df9\"><span style=\"font-weight: 500;\">Harmonizing with the Noise: The Exchange in 2021<\/span><\/a><span style=\"font-weight: 500;\">\u201d, <\/span><i><span style=\"font-weight: 500;\">Heather-Lynn Remacle<\/span><\/i><span style=\"font-weight: 500;\">, 26 Feb. 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/native-land.ca\/\"><span style=\"font-weight: 500;\">Native Land Digital.<\/span><\/a><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li><span style=\"font-weight: 500;\">Edmonson, Amy. <\/span><a href=\"https:\/\/bookshop.org\/books\/teaming\/9780787970932\"><i><span style=\"font-weight: 500;\">Teaming<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0John Wiley &amp; Sons, 2012<\/span><\/li>\n<\/ul>\n<h3><\/h3>\n<h2>Public Policy for Jalisco\u2019s Designers to Make Design Matter<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Hill, Dan. <\/span><a href=\"https:\/\/www.amazon.com\/Dark-Matter-Trojan-Horses-Vocabulary\/dp\/0992914639\"><i><span style=\"font-weight: 500;\">Dark Matter and Trojan Horses: A Strategic Design Vocabulary<\/span><\/i><\/a><span style=\"font-weight: 500;\">, Strelka Press, 2014.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Plataforma Activa de Dise\u00f1o (Design Department\u2019s main programme. \u201c<\/span><a href=\"https:\/\/www.instagram.com\/pad.jalisco\/\"><span style=\"font-weight: 500;\">pad.jalisco<\/span><\/a><span style=\"font-weight: 500;\">\u201d <\/span><i><span style=\"font-weight: 500;\">Instagram.<\/span><\/i><span style=\"font-weight: 500;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Emerge MX, Design Criticism Project, Kassim Vera, (Spanish)<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\"><a href=\"https:\/\/archivo.design\/en\/exponer\/archivo-jalisco\/\">Archivo Jalisco Exhibition<\/a><\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/en.unesco.org\/creativity\/ifcd\">UNESCO International Fund for Cultural Diversity (IFCD) Open Call<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Shifting Toward Community-Led Innovation in Local Government<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/civicservicedesign.com\/announcing-the-2021-designed-by-community-fellowship-204543b35b68\"><span style=\"font-weight: 500;\">2021 Designed by Community Fellowship<\/span><\/a><span style=\"font-weight: 500;\">, <\/span><i><span style=\"font-weight: 500;\">NYC Opportunity<\/span><\/i><span style=\"font-weight: 500;\">, 22 Jan. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">City of Philadelphia, <\/span><a href=\"https:\/\/secure.ngpvan.com\/7jkyrUYHikKqanzkfN7rBw2\"><span style=\"font-weight: 500;\">Equitable Community Engagement Toolkit Newsletter<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/docs.google.com\/document\/u\/4\/d\/e\/2PACX-1vQtU3JAK3_SW_9Mn0sNli0ZJbQ27J27qu5V5cXO_nEgk2iwOD1nCq09FbIOWkdTS27izGcplG8J1BB8\/pub\"><span style=\"font-weight: 500;\">NYC Service Design Studio One Pager<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.montgomerycountymd.gov\/innovation\/get-news.html\"><span style=\"font-weight: 500;\">Innovation@MCG<\/span><\/a><span style=\"font-weight: 500;\">, Montgomery County, MD<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Costanza-Chock, Sasha. <\/span><a href=\"https:\/\/mitpress.mit.edu\/books\/design-justice\"><span style=\"font-weight: 500;\">Design Justice<\/span><\/a><span style=\"font-weight: 500;\">. MIT Press, 2020.<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><\/i><span style=\"font-weight: 500;\">Escobar, Arturo. <\/span><a href=\"https:\/\/www.amazon.com\/Designs-Pluriverse-Interdependence-Ecologies-Twenty-First\/dp\/0822371057\/ref=sr_1_1?crid=1M6EEEVD6BK8F&amp;keywords=designs+for+the+pluriverse&amp;qid=1638292136&amp;qsid=137-5896539-8933752&amp;s=books&amp;sprefix=designs+for+teh+p%2Cstripbooks%2C214&amp;sr=1-1&amp;sres=0822371057%2C8193732987%2C1478000163%2C1478008466%2C0811218090%2C1478001496%2CB07S2GVK4L&amp;srpt=ABIS_BOOK\"><i><span style=\"font-weight: 500;\">Designs for the Pluriverse:\u00a0 Radical Interdependence, Autonomy and the Making of Worlds<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.<\/span><\/i><span style=\"font-weight: 500;\"> Duke University Press Books, 2018.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/designjustice.org\/\"><span style=\"font-weight: 500;\">Design Justice Network<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"http:\/\/welcometocup.org\/Projects\/TechnicalAssistance\/DickRick\"><i><span style=\"font-weight: 500;\">Dick &amp; Rick:\u00a0 A Visual Primer for Social Impact Design<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Center for Urban Pedagogy<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Hooper, Emily. \u201c<\/span><a href=\"https:\/\/www.architectmagazine.com\/practice\/the-hip-hop-architecture-movement_o\"><span style=\"font-weight: 500;\">The Hip-Hop Architecture Movement<\/span><\/a><i><span style=\"font-weight: 500;\">,\u201d <\/span><\/i><span style=\"font-weight: 500;\">\u00a0<\/span><i><span style=\"font-weight: 500;\">Architect<\/span><\/i><span style=\"font-weight: 500;\">, 13 Jun. 2017<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\">Fricker, Miranda. <a href=\"https:\/\/oxford.universitypressscholarship.com\/view\/10.1093\/acprof:oso\/9780198237907.001.0001\/acprof-9780198237907\"><i>Epistemic Injustice:\u00a0 Power and the Ethics of Knowing<\/i><\/a><i>, <\/i>\u00a0Oxford Scholarship Online, 2007<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Building and Sustaining Design in Government<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.oecd.org\/publications\/enhancing-innovation-capacity-in-city-government-f10c96e5-en.htm\"><span style=\"font-weight: 500;\">Enhancing Innovation Capacity in City Government<\/span><\/a><span style=\"font-weight: 500;\">, OECD, 26 Oct. 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/bloombergcities.jhu.edu\/news\/nudging-seniors-claim-tax-savings\"><span style=\"font-weight: 500;\">Nudging Seniors to Claim Tax Savings<\/span><\/a><span style=\"font-weight: 500;\">, Bloomberg Cities Network, 22 Jan. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Baker, Chris. \u201c<\/span><a href=\"https:\/\/www.syracuse.com\/news\/2018\/11\/how_did_handwritten_notes_save_syracuse_taxpayers_147m_in_4_months.html\"><span style=\"font-weight: 500;\">How Some Handwriting Saved Syracuse Taxpayers $1.47M in 4 Months<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Syracuse.com<\/span><\/i><span style=\"font-weight: 500;\">, 29 Jan. 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Schank, Hana. \u201c<\/span><a href=\"https:\/\/www.fastcompany.com\/90298534\/blight-is-eating-american-cities-heres-how-mobile-stopped-it\"><span style=\"font-weight: 500;\">Blight is Eating American Cities<\/span><\/a><span style=\"font-weight: 500;\">.\u201d <\/span><i><span style=\"font-weight: 500;\">Fast Company, <\/span><\/i><span style=\"font-weight: 500;\">\u00a010 Jun. 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/bloombergcities.medium.com\/how-human-centered-design-helped-seattle-double-down-on-covid-testing-e76681483a98\"><span style=\"font-weight: 500;\">How Human-Centered Design Helped Seattle Double Down on COVID Testing<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Bloomberg Cities, 1 Jul. 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/uia-initiative.eu\/en\/uia-cities\/paris-call3\"><span style=\"font-weight: 500;\">Paris Climate Adaptation<\/span><\/a><span style=\"font-weight: 500;\">, Urban Innovative Actions<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.deardurham.org\/\"><span style=\"font-weight: 500;\">Dear Durham<\/span><\/a><span style=\"font-weight: 500;\">, Durham Expunction &amp; Restoration Program, City of Durham<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/bloombergcities.jhu.edu\/innovation-training\"><span style=\"font-weight: 500;\">Innovation Training<\/span><\/a><span style=\"font-weight: 500;\">, Bloomberg Cities Network<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.siouxfalls.org\/innov-tech\"><span style=\"font-weight: 500;\">Sioux Falls Office of Innovation and Technology<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.innovateminneapolis.com\/\"><span style=\"font-weight: 500;\">Minneapolis Office of Performance &amp; Innovation<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.baltopi.com\/\"><span style=\"font-weight: 500;\">Baltimore Office of Performance &amp; Innovation<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/www.stuba.sk\/english\/research\/european-alliance-for-innovation-opens-a-new-office-in-bratislava-slovakia.html?page_id=7437\"><span style=\"font-weight: 500;\">European Alliance for Innovation opens a new office in Bratislava, Slovakia<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Slovak University of Technology, 13 Oct. 2020<\/span><span style=\"font-weight: 500;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Wang, Tricia. \u201c<\/span><a href=\"https:\/\/medium.com\/ethnography-matters\/why-big-data-needs-thick-data-b4b3e75e3d7\"><span style=\"font-weight: 500;\">Why Big Data Needs Thick Data<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><span style=\"font-weight: 500;\">Ethnography Matters, <\/span><span style=\"font-weight: 500;\">\u00a020 Jan. 2016<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.nlc.org\/resource\/cities-101-number-of-local-governments\/\"><span style=\"font-weight: 500;\">Cities 101 &#8211; Number of Local Governments<\/span><\/a><span style=\"font-weight: 500;\">, National League of Cities<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/civicservicedesign.com\/\">Civic Service Design Tools &amp; Tactics<\/a>, NYC Opportunity, 5 Feb. 2017<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h1>Thursday, December 9<\/h1>\n<h2>Sparking a Service Excellence Mindset at a Government Agency<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Goldstein, N., Martin, S., &amp; Cialdini, R. B. (2015). <\/span><a href=\"https:\/\/www.amazon.com\/small-BIG-Small-Changes-Influence\/dp\/1781252750\/\"><i><span style=\"font-weight: 500;\">The Small BIG<\/span><\/i><\/a><span style=\"font-weight: 500;\">. Adfo Books.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Ridson, Chris and Patrick Quattlebaum. <\/span><a href=\"https:\/\/rosenfeldmedia.com\/books\/orchestrating-experiences\/\"><i><span style=\"font-weight: 500;\">Orchestrating Experiences:\u00a0 Collaborative Design for Complexity<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Rosenfeld Media 2018<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Sinek, Simon. <\/span><a href=\"https:\/\/www.amazon.com\/dp\/B079DWSYYB\/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1\"><i><span style=\"font-weight: 500;\">The Infinite Game<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">. <\/span><\/i><span style=\"font-weight: 500;\">Portfolio, 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Reason, Ben, Lavroans Lovlie and Melvin Brand Flu. <\/span><a href=\"https:\/\/www.wiley.com\/en-us\/Service+Design+for+Business%3A+A+Practical+Guide+to+Optimizing+the+Customer+Experience-p-9781118988923\"><i><span style=\"font-weight: 500;\">Service Design for Business: A Practical Guide to Optimizing the Customer Experience<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">. <\/span><\/i><span style=\"font-weight: 500;\">Wiley, 2015. <\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Rosenfeld, Louis. <\/span><a href=\"https:\/\/www.slideshare.net\/lrosenfeld\/redesign-mustdie\"><i><span style=\"font-weight: 500;\">Redesign Must Die<\/span><\/i><\/a><span style=\"font-weight: 500;\">. Feb. 2014. Slideshare<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Ministry of Manpower. <\/span><a href=\"https:\/\/www.mom.gov.sg\/-\/media\/mom\/documents\/employment-practices\/workcare\/recognising-our-lower-wage-workers-caring-for-their-rest-needs.pdf\"><i><span style=\"font-weight: 500;\">Recognizing our Lower-Wage Workers, Caring for Their Rest Needs<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Co Lab, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Service Design Network. <\/span><a href=\"https:\/\/www.slideshare.net\/sdnetwork\/transforming-ministry-of-manpower-with-design-and-data-hefen-wong-singapore-ministry-of-manpower\"><span style=\"font-weight: 500;\">Transforming Ministry of Manpower with Design and Data Hefen Wong &#8211; Singapore Ministry of Manpower<\/span><\/a><span style=\"font-weight: 500;\">, 2015. Slideshare<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Sosa, Manuel. \u201c<\/span><a href=\"https:\/\/knowledge.insead.edu\/entrepreneurship\/design-led-innovation-in-the-public-sector-4448\"><span style=\"font-weight: 500;\">Design-Led Innovation in the Public Sector<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">INSEAD<\/span><\/i> <i><span style=\"font-weight: 500;\">Knowledge,<\/span><\/i><span style=\"font-weight: 500;\"> 6 Jan. 2016<\/span><br \/>\n<i><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><a href=\"https:\/\/www.servicedesignlab.net\/re-design-of-ministry-services-center\"><span style=\"font-weight: 500;\">Re-Design of Ministry Services Center<\/span><\/a><span style=\"font-weight: 500;\">, Service Design Lab. 2014<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\">Slater, Daniel. \u201c<a href=\"https:\/\/aws.amazon.com\/executive-insights\/content\/how-amazon-defines-and-operationalizes-a-day-1-culture\/\">Elements of Amazon\u2019s Day 1 Culture<\/a>,\u201d Amazon Web Services<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Practical People Skills for Building Trust on Teams and with Partners<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/trustedadvisor.com\/why-trust-matters\/understanding-trust\/understanding-the-trust-equation\"><span style=\"font-weight: 500;\">Understanding the Trust Equation:\u00a0 Trusted Advisor<\/span><\/a><span style=\"font-weight: 500;\">.\u201d <\/span><i><span style=\"font-weight: 500;\">Trusted Advisor Associates &#8211; Training, Workshops, Trust Education<\/span><\/i><span style=\"font-weight: 500;\">, 27 Apr. 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.usds.gov\/mission\"><span style=\"font-weight: 500;\">US Digital Service Mission and\u00a0 Values<\/span><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Civic Design at Scale: Introducing the Public Policy Layer Cake<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Public Policy Lab. <\/span><a href=\"http:\/\/publicpolicylab.org\/wp-content\/uploads\/2021\/12\/Public-Policy-Lab-Layer-Cake.pdf\"><i><span style=\"font-weight: 500;\">Public Policy Layer Cake<\/span><\/i><\/a><span style=\"font-weight: 500;\">, 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/vimeo.com\/260803001\"><span style=\"font-weight: 500;\">The Designer\u2019s Weakness: Understanding the Role of Power<\/span><\/a><span style=\"font-weight: 500;\">.\u201d <\/span><i><span style=\"font-weight: 500;\">Vimeo, <\/span><\/i><span style=\"font-weight: 500;\">The Greater Good Studio, 2018<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Mahzarin R. Banaji, and Anthony G. Greenwald.<\/span><a href=\"https:\/\/www.barnesandnoble.com\/w\/blindspot-mahzarin-r-banaji\/1102334630;jsessionid=8756D507E78E2753F3A24FEF1FF93A2B.prodny_store02-atgap06?ean=9780345528438\"><i><span style=\"font-weight: 500;\"> Blindspot: Hidden Biases of Good People<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Delacorte Press, 2013<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Buzon, Darin. \u201c<\/span><a href=\"https:\/\/dabuzon.medium.com\/design-thinking-is-a-rebrand-for-white-supremacy-b3d31aa55831\"><span style=\"font-weight: 500;\">Design Thinking is a Rebrand for White Supremacy<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Darin Buzon, <\/span><\/i><span style=\"font-weight: 500;\">\u00a01 Mar. 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Gao, Boyuan and Jahan Mantin. \u201c<\/span><a href=\"https:\/\/thecreativeindependent.com\/guides\/how-to-begin-designing-for-diversity\/\"><span style=\"font-weight: 500;\">How to Begin Designing for Diversity<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Project Inkblot and The Creative Independent<\/span><\/i><span style=\"font-weight: 500;\">, 18 Sep 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Khandwala, Anoushka. \u201c<\/span><a href=\"https:\/\/eyeondesign.aiga.org\/what-does-it-mean-to-decolonize-design\/\"><span style=\"font-weight: 500;\">What Does it Mean to Decolonize Design?<\/span><\/a><span style=\"font-weight: 500;\">\u201d <\/span><i><span style=\"font-weight: 500;\">AIGA Eye on Design, <\/span><\/i><span style=\"font-weight: 500;\">\u00a05 Jun. 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Tatum, Beverly Daniel. <\/span><a href=\"https:\/\/www.basicbooks.com\/titles\/beverly-daniel-tatum\/why-are-all-the-black-kids-sitting-together-in-the-cafeteria\/9781541616585\/\"><i><span style=\"font-weight: 500;\">Why Are All the Black Kids Sitting Together in the Cafeteria?<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Basic Books, 2017<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Williams, Lauren. \u201c<\/span><a href=\"https:\/\/www.researchgate.net\/publication\/335648919_The_Co-Constitutive_Nature_of_Neoliberalism_Design_and_Racism\"><span style=\"font-weight: 500;\">T<\/span><span style=\"font-weight: 400;\">he Co-Constitutive Nature of Neoliberalism, Design, and Racism<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Sep. 2019<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/www.citizenexperience.org\/2014\/09\/25\/service-architecture\/\"><span style=\"font-weight: 500;\">Service Architecture: Aligning the Layers of Government<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><span style=\"font-weight: 500;\">The Centre for Citizen Experience, <\/span><span style=\"font-weight: 500;\">\u00a025 Sept. 2014<\/span><br \/>\n<\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Zeiner, Adam. \u201c<\/span><a href=\"https:\/\/designinhealth.medium.com\/plotting-design-interventions-as-points-of-system-leverage-c92c3c417371\"><span style=\"font-weight: 500;\">Plotting Design Interventions as Points of System Leverage<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Design Institute for Health<\/span><\/i><span style=\"font-weight: 500;\">, 22 Oct. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/civicdesign.org\/fieldguides\/designing-usable-ballots\/\"><i>Designing Usable Ballots<\/i><\/a><i>, <\/i>Center for Civic Design<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Adopting a \u201cDesign By\u201d Method<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Noel, Lesley-Ann. <\/span><a href=\"https:\/\/criticalalphabet.com\/\"><span style=\"font-weight: 500;\">Critical Alphabet<\/span><\/a><span style=\"font-weight: 500;\">, 4 Oct. 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/hmntycntrd.com\/\"><span style=\"font-weight: 500;\">HmntyCntrd.com.<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.creativereactionlab.com\/\"><span style=\"font-weight: 500;\">Creative Reaction Lab<\/span><\/a><span style=\"font-weight: 500;\">.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/antiracism.work\/\"><span style=\"font-weight: 500;\">Antiracism.work<\/span><\/a><span style=\"font-weight: 500;\">.<\/span><span style=\"font-weight: 500;\"><br \/>\n<\/span><span style=\"font-weight: 500;\">Ahmed, Ansari. \u201c<\/span><a href=\"https:\/\/www.researchgate.net\/publication\/343699268_Design's_Missing_Others_and_Their_Incommensurate_Worlds\"><span style=\"font-weight: 500;\">Design\u2019s Missing Others and Their Incommensurate Worlds<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Design in Crisis, Adam Nocekand Tony Fry. 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Thomas, David Dylan. <\/span><a href=\"https:\/\/www.daviddylanthomas.com\/\"><span style=\"font-weight: 500;\">Design for Cognitive Bias<\/span><\/a><span style=\"font-weight: 500;\">. A Book Apart, 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Akpem, Senongo. <\/span><a href=\"https:\/\/senongo.net\/cross-cultural-design\"><span style=\"font-weight: 500;\">Cross-Cultural Design<\/span><\/a><span style=\"font-weight: 500;\">.\u00a0 A Book Apart, 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Creative Reaction Lab. <\/span><a href=\"https:\/\/www.creativereactionlab.com\/shop\/p\/field-guide-equity-centered-community-design\"><span style=\"font-weight: 500;\">Equity-Centered Community Design Field Guide<\/span><\/a><span style=\"font-weight: 500;\">. Creative Reaction Lab.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Kleiman, Sherryl and Martha A. Copp. <\/span><a href=\"https:\/\/us.sagepub.com\/en-us\/nam\/emotions-and-fieldwork\/book4175\"><span style=\"font-weight: 500;\">Emotions and Fieldwork<\/span><\/a><span style=\"font-weight: 500;\">. Sage Publishing, 1993.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Van Dernoot Lipsky, Laura and Connie Burk. <\/span><a href=\"https:\/\/traumastewardship.com\/\"><span style=\"font-weight: 500;\">Trauma Stewardship<\/span><\/a><span style=\"font-weight: 500;\">. Berrett-Koehler, 2009.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Miller, William R. <\/span><a href=\"https:\/\/williamrmiller.net\/books-and-resources\/\"><span style=\"font-weight: 500;\">Listening Well:\u00a0 The Art of Empathic Understanding<\/span><\/a><span style=\"font-weight: 500;\">.\u00a0 Wipf and Stock, 2018.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Young, Indi. <\/span><a href=\"https:\/\/rosenfeldmedia.com\/books\/practical-empathy\/\"><span style=\"font-weight: 500;\">Practical Empathy<\/span><\/a><span style=\"font-weight: 500;\">. Rosenfeld Media, 2015.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Costanza-Chock, Sasha. <\/span><a href=\"https:\/\/mitpress.mit.edu\/books\/design-justice\"><span style=\"font-weight: 500;\">Design Justice<\/span><\/a><span style=\"font-weight: 500;\">. MIT Press, 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Dawson McGinness, Tara and Hana Schank. <\/span><a href=\"https:\/\/press.princeton.edu\/books\/ebook\/9780691216638\/power-to-the-public\"><i><span style=\"font-weight: 500;\">Power to the Public:\u00a0 The Promise of the Public Interest Technology<\/span><\/i><\/a><span style=\"font-weight: 500;\">. Princeton University Press, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Weiss, Mitchell.<\/span><a href=\"https:\/\/www.hbs.edu\/faculty\/Pages\/item.aspx?num=59242\"> <i><span style=\"font-weight: 500;\">We the Possibility:\u00a0 Harnessing Public Entrepreneurship to Solve Our Most Urgent Problems<\/span><\/i><\/a><span style=\"font-weight: 500;\">. Harvard Business School, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Wilson, Amy J. <\/span><a href=\"https:\/\/www.amyjwilson.com\/empathyforchange\"><i><span style=\"font-weight: 500;\">Empathy for Change:\u00a0 How to Create a More Understanding World<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.<\/span><\/i><span style=\"font-weight: 500;\"> New Degree Press, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Vellani, Saleema and Amy J. Wilson. \u201c<\/span><a href=\"https:\/\/www.forbes.com\/sites\/ellevate\/2021\/02\/02\/innovating-through-empathy-to-thrive-in-a-divided-world\/\"><span style=\"font-weight: 500;\">Innovating Through Empathy to Thrive in a Divided World.<\/span><\/a><span style=\"font-weight: 500;\">\u201d <\/span><i><span style=\"font-weight: 500;\">Forbes, <\/span><\/i><span style=\"font-weight: 500;\">\u00a02 Feb. 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Harrell, Cyd. <\/span><a href=\"https:\/\/cydharrell.com\/book\/\"><i><span style=\"font-weight: 500;\">A Civic Technologist\u2019s Practice Guide<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">. <\/span><\/i><span style=\"font-weight: 500;\">Five Seven Five Books, 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Penzey Moog, Eva. <\/span><a href=\"https:\/\/evapenzeymoog.com\/about\/\"><span style=\"font-weight: 500;\">Design for Safety<\/span><\/a><span style=\"font-weight: 500;\">. A Book Apart, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Nguyen, Hanh Nguyen and Hung Thanh Dang. <\/span><a href=\"https:\/\/www.researchgate.net\/publication\/341309990_Adaptation_of_Participatory_Method_in_Design_forwithby_the_Poor_Community_in_Tam_Thanh_Quang_Nam_Vietnam\"><i><span style=\"font-weight: 500;\">Adaption of \u201cParticipatory Method\u201d in Design \u201cfor\/with\/by\u201d the Poor Community in Tam Thanh, Quang Nam, Vietnam<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.\u00a0 <\/span><\/i><span style=\"font-weight: 500;\">2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Sullivan, Brian. <\/span><a href=\"https:\/\/www.amazon.com\/Design-Studio-Method-Creative-Sketching\/dp\/113802256X\"><span style=\"font-weight: 500;\">The Design Studio Method<\/span><\/a><span style=\"font-weight: 500;\">. Routledge, 2017.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Elizarova, Olga and Kimberly Dowd. \u201c<\/span><a href=\"https:\/\/uxmag.com\/articles\/participatory-design-in-practice\"><span style=\"font-weight: 500;\">Participatory Design in Practice<\/span><\/a><span style=\"font-weight: 500;\">,\u201d UX Magazine, 14 Dec. 2017,<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Simonsen, Jesper and Toni Robertson. <\/span><a href=\"https:\/\/www.routledge.com\/Routledge-International-Handbook-of-Participatory-Design\/Simonsen-Robertson\/p\/book\/9780415720212\"><span style=\"font-weight: 500;\">Routledge International Handbook of Participatory Design<\/span><\/a><span style=\"font-weight: 500;\">,\u00a0 Routledge, 2013.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Wilson, Amy J. \u201c<\/span><a href=\"https:\/\/medium.com\/empathy-for-change\/using-social-justice-values-to-go-from-designing-for-with-by-29bbf7f1ffe3\"><span style=\"font-weight: 500;\">Moving from Design for \u279c With \u279c By<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Empathy\u00a0 for Change,\u00a0 23 Apr. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Sahin, Nedret. \u201cDesign Justice, the More Equitable Sibling of Universal Design,\u201d MadPow, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Jones, Kenneth and Tema Okun. <\/span><a href=\"https:\/\/www.dismantlingracism.org\/white-supremacy-culture.html\"><span style=\"font-weight: 500;\">The Characteristics of White Supremacy Culture from Dismantling Racism: A Workbook for Social Change Groups.<\/span><\/a><span style=\"font-weight: 500;\"> Dismantling Racism.org<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Bautista, Sharon. \u201c<\/span><a href=\"https:\/\/interaction21.ixda.org\/program\/workshop--sharon-bautista\"><span style=\"font-weight: 500;\">De-Centering as\u00a0 A Design Method:\u00a0 Developing Proactive Approaches to Anti-Racism at Every Step of the Design Process<\/span><\/a><span style=\"font-weight: 500;\">.\u201d IxDA21, 2 Feb. 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Krummeck, Katie, Eugene Korsunskiy and Gray Garmon. <\/span><a href=\"https:\/\/designcreativetech.utexas.edu\/reflections-power-privilege-design-letter-three-white-design-educators\"><i><span style=\"font-weight: 500;\">Reflections on Power and Privilege in Design:\u00a0 A Letter from Three White Design Educators<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">. <\/span><\/i><span style=\"font-weight: 500;\">\u00a0University of Texas at Austin, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.possibilityproject.org\/resources\"><span style=\"font-weight: 500;\">The Possibility Project.<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Dacanay, Honey. \u201c<\/span><a href=\"https:\/\/honeygolightly.medium.com\/asking-the-ultimate-awkward-question-a26bbb34ec61\"><span style=\"font-weight: 500;\">Asking the Ultimate Awkward Question<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Honey Dacanay. <\/span><\/i><span style=\"font-weight: 500;\">12 Jun. 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Lordan, Grace, Teresa Almeida and Lindsay Kohler. \u201c<\/span><a href=\"https:\/\/hbr.org\/2021\/08\/5-practices-to-make-your-hybrid-workplace-inclusive\"><span style=\"font-weight: 500;\">5 Practices to Make Your Hybrid Workplace Inclusive<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Harvard Business Review, <\/span><\/i><span style=\"font-weight: 500;\">\u00a017 Aug. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/www.rand.org\/well-being\/racial-equity-policy\/our-people\/qa-nguyen-williams.html\"><span style=\"font-weight: 500;\">Research Through an Equity Lens: Q&amp;A with Peter Nguyen and Jhacova Williams<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">RAND Center to Advance Racial and Equity Policy<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Kontschieder, Verena. \u201c<\/span><a href=\"https:\/\/conferences.law.stanford.edu\/prototyping-for-policy\/2018\/10\/22\/prototyping-in-policy-what-for\/\"><span style=\"font-weight: 500;\">Prototyping in Policy:\u00a0 What For<\/span><\/a><span style=\"font-weight: 500;\">?\u201d <\/span><i><span style=\"font-weight: 500;\">Stanford Law School, <\/span><\/i><span style=\"font-weight: 500;\">\u00a022 Oct. 2018<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Project Inkblot. \u201c<\/span><a href=\"https:\/\/thecreativeindependent.com\/guides\/how-to-begin-designing-for-diversity\/\"><span style=\"font-weight: 500;\">How to Begin Designing for Diversity<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">The Creative Independent, <\/span><\/i><span style=\"font-weight: 500;\">\u00a018 Sep. 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">National Community Development Institute. \u201c<\/span><a href=\"https:\/\/www.buildingmovement.org\/wp-content\/uploads\/2020\/03\/Sources_of_Power.pdf\"><span style=\"font-weight: 500;\">Sources of Power<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">NCDI,\u00a0 <\/span><\/i><span style=\"font-weight: 500;\">\u00a02020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/www.rwjf.org\/en\/library\/infographics\/visualizing-health-equity.html\"><span style=\"font-weight: 500;\">Visualizing Health Equity:\u00a0 One Size Does Not Fit All Infographic<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Robert Wood Johnson Foundation, <\/span><\/i><span style=\"font-weight: 500;\">\u00a030 Jun. 2017<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Vlaskovits, Patrick. \u201c<\/span><a href=\"https:\/\/hbr.org\/2011\/08\/henry-ford-never-said-the-fast\"><span style=\"font-weight: 500;\">Henry Ford, Innovation and that \u201cFaster Horse\u201d Quote<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><span style=\"font-weight: 500;\">Harvard Business Review, <\/span><span style=\"font-weight: 500;\">\u00a029 Aug. 2011<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Hoffer, Dave. \u201c<\/span><a href=\"https:\/\/mpqd.medium.com\/that-henry-ford-quote-679b84bcaf3b\"><span style=\"font-weight: 500;\">That \u201cHenry Ford\u201d Quote<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Dave Hoffer, 2 Aug. 2017<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.nationalequityproject.org\/\"><span style=\"font-weight: 500;\">National Equity Project<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Jackson, Liz. \u201c<\/span><a href=\"https:\/\/vimeo.com\/319388683\"><span style=\"font-weight: 500;\">Empathy Reifies Disability Stigmas<\/span><\/a><span style=\"font-weight: 500;\">.\u201d <\/span><i><span style=\"font-weight: 500;\">Vimeo, <\/span><\/i><span style=\"font-weight: 500;\">IxDA, 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\">Noel, Lesley-Ann. \u201c<a href=\"https:\/\/theconversationfactory.com\/podcast\/decolonizing-design-thinking-with-dr-lesley-ann-noel\">Decolonizing Design Thinking<\/a>,\u201d The Conversation Factory<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>It Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">O\u2019Neil, Daniel X and the Smart Chicago Collaborative. <\/span><a href=\"https:\/\/www.cutgroupbook.com\/\"><i><span style=\"font-weight: 500;\">The CUTGroup Book:\u00a0 Finding Models for Community Engagement through Technology<\/span><\/i><\/a><span style=\"font-weight: 500;\">, 2019.<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Sharon, Tomer. \u201c<\/span><a href=\"https:\/\/tsharon.medium.com\/43-ways-to-find-participants-for-research-ba4ddcc2255b\"><span style=\"font-weight: 500;\">43 Ways to Find Participants for Research<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Tomer Sharon, 3 Mar. 2018<\/span><\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>RFPs Without Tears: Writing Inclusive RFPS that Don\u2019t Scare Away Talent<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/docs.google.com\/document\/d\/164lHoLSF9lU9GwwIJ7r5dF-NDw_FUAtkj4Huo7n-T-0\/edit?usp=sharing\"><span style=\"font-weight: 500;\">Bellweather Agency\u2019s Request For Proposals (RFP) Template<\/span><\/a><span style=\"font-weight: 500;\">, 2022<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Lessard, Emily. \u201c<\/span><a href=\"https:\/\/bellweather.agency\/insights\/rfp-template-2022-request-for-proposals-without-tears\/\"><span style=\"font-weight: 500;\">RFP Template for 2022\u00a0 &#8211; Request for Proposal Without Tears<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Bellwether Agency, 8 Dec. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"http:\/\/findrfp.com\"><span style=\"font-weight: 500;\">Find RFP<\/span><\/a><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><a href=\"https:\/\/derisking-guide.18f.gov\/\"><span style=\"font-weight: 500;\">18F, De-Risking Guide<\/span><\/a><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www2.gov.bc.ca\/gov\/content\/governments\/services-for-government\/bc-bid-resources\/reference-resources\/corporate-requirements-and-guidelines\/core-policy\"><span style=\"font-weight: 500;\">Core Policy for Procurement<\/span><\/a><span style=\"font-weight: 500;\">, British Columbia<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Pipeline to Civic Design<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Zhuo, Julie. <\/span><a href=\"https:\/\/www.goodreads.com\/en\/book\/show\/38821039-the-making-of-a-manager\"><i><span style=\"font-weight: 500;\">The Making of a Manager<\/span><\/i><\/a><span style=\"font-weight: 500;\">. Portfolio, 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Holzwarth, Aline. \u201c<\/span><a href=\"https:\/\/www.forbes.com\/sites\/alineholzwarth\/2021\/02\/18\/how-to-actually-hire-for-diversity\/\"><span style=\"font-weight: 500;\">How to Actually Hire for Diversity<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Forbes, 18 Feb. 2021<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/www.pewresearch.org\/internet\/2019\/10\/09\/americans-and-digital-knowledge\/\"><span style=\"font-weight: 500;\">Americans and Digital Knowledge<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><span style=\"font-weight: 500;\">Pew Research Center<\/span><span style=\"font-weight: 500;\">, 9 Oct. 2019<\/span><br \/>\n<\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.codingitforward.com\/civic-digital-fellowship\">Civic Digital Fellowship<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h1>Friday, December 10<\/h1>\n<h2>The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/vimeo.com\/17907928\"><span style=\"font-weight: 500;\">Two Loops:\u00a0 How Systems Change<\/span><\/a><span style=\"font-weight: 500;\">.\u201d <\/span><i><span style=\"font-weight: 500;\">Vimeo, <\/span><\/i><span style=\"font-weight: 500;\">The Berkana Institute, 16 Dec. 2010.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">UK Government Design Council. <\/span><a href=\"https:\/\/www.designcouncil.org.uk\/sites\/default\/files\/asset\/document\/Systemic%20Design%20Report.pdf\"><i><span style=\"font-weight: 500;\">Systemic Design Report<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Escobar, Arturo. <\/span><a href=\"https:\/\/www.amazon.com\/Designs-Pluriverse-Interdependence-Ecologies-Twenty-First\/dp\/0822371057\/ref=sr_1_1?crid=1M6EEEVD6BK8F&amp;keywords=designs+for+the+pluriverse&amp;qid=1638292136&amp;qsid=137-5896539-8933752&amp;s=books&amp;sprefix=designs+for+teh+p%2Cstripbooks%2C214&amp;sr=1-1&amp;sres=0822371057%2C8193732987%2C1478000163%2C1478008466%2C0811218090%2C1478001496%2CB07S2GVK4L&amp;srpt=ABIS_BOOK\"><i><span style=\"font-weight: 500;\">Designs for the Pluriverse:\u00a0 Radical Interdependence, Autonomy and the Making of Worlds<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.<\/span><\/i><span style=\"font-weight: 500;\"> Duke University Press Books, 2018.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Wahl, Daniel. <\/span><a href=\"https:\/\/www.amazon.com\/dp\/B07NDJS87V\/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1\"><i><span style=\"font-weight: 500;\">Designing Regenerative Cultures<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">,<\/span><\/i><span style=\"font-weight: 500;\"> Triarchy Press, 2016<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Goodchild, Melanie. \u201c<\/span><a href=\"https:\/\/jabsc.org\/index.php\/jabsc\/article\/view\/577\"><span style=\"font-weight: 400;\">Relational Systems Thinking<\/span><\/a><span style=\"font-weight: 400;\">,\u201d <\/span><i><span style=\"font-weight: 400;\">Journal of Awareness-Based Systems Change, <\/span><\/i><span style=\"font-weight: 400;\">\u00a0Vol. 1 No. 1, 2021.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Jones, Peter H. <\/span><a href=\"https:\/\/www.researchgate.net\/publication\/330607794_Contexts_of_Co-creation_Designing_with_System_Stakeholders_Theory_Methods_and_Practice\"><i><span style=\"font-weight: 400;\">Contexts of Co-Creation:\u00a0 Designing with System Stakeholders<\/span><\/i><\/a><span style=\"font-weight: 400;\">, 2018<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Brush, Jason. \u201c<\/span><a href=\"https:\/\/uxdesign.cc\/how-design-contributes-to-toxic-individualism-and-what-can-be-done-about-it-4933b47b15cc\"><span style=\"font-weight: 500;\">How Design Contributes to Toxic Individualism, and What Can Be Done About It<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><span style=\"font-weight: 500;\">UX Collective, <\/span><span style=\"font-weight: 500;\">22 Sep. 2020<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Robinson, Carrie. \u201c<\/span><a href=\"https:\/\/medium.com\/thefarewellfund\/hospicing-the-old-16e537396c4b\"><span style=\"font-weight: 500;\">Hospicing the Old<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">\u00a0The Farewell Fund, <\/span><\/i><span style=\"font-weight: 500;\">\u00a011 Jan. 2019<\/span><i><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><a href=\"http:\/\/www.fnesc.ca\/first-peoples-principles-of-learning\/\"><span style=\"font-weight: 500;\">First Peoples Principles of Learning<\/span><\/a><span style=\"font-weight: 500;\">, <\/span><span style=\"font-weight: 500;\">First Nations Education Steering Committee<\/span><\/i><i><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Solnit, Rebecca. <\/span><a href=\"https:\/\/bookshop.org\/books\/a-paradise-built-in-hell-the-extraordinary-communities-that-arise-in-disaster\/9780143118077\"><i><span style=\"font-weight: 500;\">A Paradise Built in Hell:\u00a0 The Extraordinary Communities that Arise in Disaster<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Viking Audit, 2009<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/transitiondesignseminarcmu.net\/resources\/\">Transition Design Seminar 2021 Resources<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Trauma-Responsive Design: Reimagining the Future of Design Now<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hirsch, Tad. <\/span><a href=\"https:\/\/dl.acm.org\/doi\/abs\/10.1145\/3313831.3376750?casa_token=aigWSUUaJwsAAAAA%3A5Uw1Tgb69rlBOFbh0Yw8YBWKRO1Te0jd6G523a4BjybdgAOns7HzI09M67Qsd5V9_r4ZsV80cuFAeDU\"><span style=\"font-weight: 400;\">Practicing Without a License: Design Research as Psychotherapy<\/span><\/a><span style=\"font-weight: 400;\">. 2020 CHI Conference on Human Factors in Computing Systems, <\/span><i><span style=\"font-weight: 400;\">Association for Computing Machinery, <\/span><\/i><span style=\"font-weight: 400;\">21 Apr. 2020,<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Center for Disease Control and Prevention. <\/span><a href=\"https:\/\/www.cdc.gov\/cpr\/infographics\/6_principles_trauma_info.htm\"><span style=\"font-weight: 400;\">6 Guiding Principles to a Trauma-Informed Approach<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><i><span style=\"font-weight: 400;\">Center for Preparedness and Response, <\/span><\/i><span style=\"font-weight: 400;\">\u00a017 Sept. 2020,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Linklater, Renee. <\/span><a href=\"https:\/\/fernwoodpublishing.ca\/book\/decolonizing-trauma-work\"><i><span style=\"font-weight: 400;\">Decolonizing Trauma Work: Indigenous Stories and Strategies<\/span><\/i><\/a><span style=\"font-weight: 400;\">. Fernwood Publishing, 2014.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Klein, Ezra. \u201cT<\/span><a href=\"https:\/\/www.nytimes.com\/2021\/08\/24\/opinion\/ezra-klein-podcast-van-der-kolk.html\"><span style=\"font-weight: 400;\">his Conversation Will Change How You Think About Trauma<\/span><\/a><span style=\"font-weight: 400;\">,\u201d <\/span><i><span style=\"font-weight: 400;\">The Ezra Klein Show<\/span><\/i><span style=\"font-weight: 400;\">, The New York Times, 24 Aug. 2021<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rivera, Monique. <\/span><i><span style=\"font-weight: 400;\">Land Acknowledgemen<\/span><\/i><span style=\"font-weight: 400;\">t, <\/span><a href=\"https:\/\/www.socialworkerswho.design\/\"><span style=\"font-weight: 400;\">Social Workers Who Design<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zaki, Jamil. \u201c<\/span><a href=\"https:\/\/www.washingtonpost.com\/opinions\/2020\/06\/01\/how-trauma-pandemic-can-inspire-personal-growth\/\"><span style=\"font-weight: 400;\">How the Trauma of the Pandemic Can Inspire Personal Growth<\/span><\/a><span style=\"font-weight: 400;\">,\u201d <\/span><i><span style=\"font-weight: 400;\">The Washington Post, <\/span><\/i><span style=\"font-weight: 400;\">\u00a01 Jun. 2020<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">McKercher, Kelly Ann. \u201c<\/span><a href=\"https:\/\/www.linkedin.com\/pulse\/who-cares-model-care-co-design-kelly-ann-mckercher-them-they-\/\"><span style=\"font-weight: 400;\">Who cares? Introducing a Model of Care for Co-design<\/span><\/a><span style=\"font-weight: 400;\">,\u201d <\/span><i><span style=\"font-weight: 400;\">LinkedIn Pulse, <\/span><\/i><span style=\"font-weight: 400;\">\u00a024 Jan. 2021<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dietkus, Rachael, Morgan Cataldo and Tad Hirsch. \u201c<\/span><a href=\"https:\/\/www.thisishcd.com\/episode\/rachael-dietkus-morgan-cataldo-and-tad-hirsch-practicing-without-a-license\"><span style=\"font-weight: 400;\">Practicing Without a License<\/span><\/a><span style=\"font-weight: 400;\">,\u201d <\/span><i><span style=\"font-weight: 400;\">This is HCD, <\/span><\/i><span style=\"font-weight: 400;\">\u00a026 Nov. 2021<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">SAMHSA\u2019s Trauma and Justice Strategic Initiative. <\/span><a href=\"https:\/\/ncsacw.samhsa.gov\/userfiles\/files\/SAMHSA_Trauma.pdf\"><span style=\"font-weight: 500;\">SAMSHA\u2019s Concept of Trauma and Guidance for a Trauma-Informed Approach<\/span><\/a><span style=\"font-weight: 500;\">, <\/span><span style=\"font-weight: 500;\">\u00a02014<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/info.codeforamerica.org\/qualitative-research\"><span style=\"font-weight: 500;\">Qualitative Research at Code for America<\/span><\/a><span style=\"font-weight: 500;\">, <\/span><span style=\"font-weight: 500;\">\u00a0Code for America, 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Civilla.Org<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Hoffer, Dave. \u201c<\/span><a href=\"https:\/\/uxdesign.cc\/design-and-long-term-thinking-3da1f2cd5623\"><span style=\"font-weight: 500;\">Design and Long-Term Thinking<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">UX Collective<\/span><\/i><span style=\"font-weight: 500;\">, 28 Oct. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.chibydesign.com\/our-work\/odjfs-foster-care\"><span style=\"font-weight: 500;\">ChibByDesign<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201c<\/span><a href=\"https:\/\/www.betterevaluation.org\/en\/plan\/approach\/positive_deviance\"><span style=\"font-weight: 500;\">Positive Deviance<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Better Evaluation<\/span><\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Radical Participatory Design: Decolonizing Participatory Design Processes<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Udoewa, Victor and et al. <\/span><a href=\"https:\/\/ojs.library.queensu.ca\/index.php\/ijsle\/article\/view\/6393\"><span style=\"font-weight: 500;\">\u201cHelping the Next 4 Billion Go Online Part II: Prototyping Solutions for Digital Literacy Education<\/span><\/a><span style=\"font-weight: 500;\">,\u201d I<\/span><i><span style=\"font-weight: 500;\">nternational Journal for Service Learning in Engineering<\/span><\/i><span style=\"font-weight: 500;\">, 23 Oct. 2016<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Udoewa, Victor and et al. \u201c<\/span><a href=\"https:\/\/ojs.library.queensu.ca\/index.php\/ijsle\/article\/view\/6665\"><span style=\"font-weight: 500;\">Helping the Next 4 Billion Go Online Part II: Prototyping Solutions for Digital Literacy Education<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">International Journal for Service Learning in Engineering<\/span><\/i><span style=\"font-weight: 500;\">, 30 May 2017<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Udoewa, Victor. &#8220;Radical Participatory Design.&#8221; Artifact: Journal of Design Practice. In Submission.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Udoewa, Victor. \u201c<\/span><a href=\"https:\/\/ojs.library.queensu.ca\/index.php\/ijsle\/article\/view\/11492\"><span style=\"font-weight: 500;\">Redesign of a Service-learning Social Entrepreneurship Program for High School Students<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">International Journal for Service Learning in Engineering<\/span><\/i><span style=\"font-weight: 500;\">, 30 Oct. 2018<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Costanza-Chock, Sasha. <\/span><a href=\"https:\/\/dl.designresearchsociety.org\/cgi\/viewcontent.cgi?article=1554&amp;context=drs-conference-papers\"><span style=\"font-weight: 500;\">Design Justice: towards an intersectional feminist framework for design theory and practice<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Design Research Society<\/span><\/i><span style=\"font-weight: 500;\">, 2018.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Costanza-Chock, Sasha. <\/span><a href=\"https:\/\/mitpress.mit.edu\/books\/design-justice\"><span style=\"font-weight: 500;\">Design Justice<\/span><\/a><span style=\"font-weight: 500;\">. MIT Press, 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Assil, R., Kim, M., &amp; Waheed, S. \u201c<\/span><a href=\"http:\/\/www.datacenter.org\/wp-content\/uploads\/Intro_Research_Justice_Toolkit_FINAL1.pdf\"><span style=\"font-weight: 500;\">An Introduction to Research Justice<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Data Center Research for Justice<\/span><\/i><span style=\"font-weight: 500;\">, 2015. <\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">McKercher, Kelly Ann. <\/span><a href=\"https:\/\/www.beyondstickynotes.com\/\"><i><span style=\"font-weight: 500;\">Beyond Sticky Notes<\/span><\/i><\/a><span style=\"font-weight: 500;\">. Thorpe-Bowker Identifier Services Australia, 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Creative Reaction Lab.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Noel, Lesley-Ann. <\/span><a href=\"https:\/\/criticalalphabet.com\/\"><span style=\"font-weight: 500;\">Critical Alphabet<\/span><\/a><span style=\"font-weight: 500;\">, 4 Oct. 2020.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Design Justice.Org. <\/span><a href=\"https:\/\/designjustice.org\/read-the-principles\"><i><span style=\"font-weight: 500;\">Design Justice Network Principles<\/span><\/i><\/a><span style=\"font-weight: 500;\">.<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/docs.google.com\/document\/d\/1ykL3AOTNQb_bSicq8UKDAolsj5EGw0UANu-h2xnnxyY\/edit?usp=sharing\"><span style=\"font-weight: 500;\">Additional References provided by Victor Odoewa<\/span><\/a><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><a href=\"https:\/\/whitenessatwork.com\/\"><span style=\"font-weight: 500;\">Whiteness at Work<\/span><\/a><\/i><i><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Design Council, <\/span><a href=\"https:\/\/www.designforplanet.org\/\"><span style=\"font-weight: 500;\">Design For Planet<\/span><\/a><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.participatorycity.org\/\"><span style=\"font-weight: 500;\">Participatory City<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/designingforgood.com\/\">Designing for Good<\/a>, <i>Aquent<\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Disasters and the 21st Century<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/foresthistory.org\/research-explore\/us-forest-service-history\/policy-and-law\/fire-u-s-forest-service\/u-s-forest-service-fire-suppression\/\"><span style=\"font-weight: 500;\">US Forest Service Fire Suppression<\/span><\/a><span style=\"font-weight: 500;\">, Ten AM Rule<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">US Forest Service. <\/span><a href=\"https:\/\/www.fs.usda.gov\/sites\/default\/files\/fs_media\/fs_document\/sustainability-wildlandfire-508.pdf\"><i><span style=\"font-weight: 500;\">Sustainability and Wildland Fire<\/span><\/i><\/a><span style=\"font-weight: 500;\">, United States Department of Agriculture, 2017\u00a0<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Solnit, Rebecca. <\/span><a href=\"https:\/\/bookshop.org\/books\/a-paradise-built-in-hell-the-extraordinary-communities-that-arise-in-disaster\/9780143118077\"><i><span style=\"font-weight: 500;\">A Paradise Built in Hell:\u00a0 The Extraordinary Communities that Arise in Disaster<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Viking Audit, 2009<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><span style=\"font-weight: 500;\">Solnit, Rebecca. <\/span><a href=\"https:\/\/www.ucpress.edu\/book\/9780520282285\/savage-dreams\"><span style=\"font-weight: 500;\">Savage Dreams<\/span><\/a><span style=\"font-weight: 500;\">, University of California Press, 2014<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><\/i><span style=\"font-weight: 500;\">Fink, Sheri. <\/span><a href=\"https:\/\/www.amazon.com\/dp\/B00E78GDCU\/\"><i><span style=\"font-weight: 500;\">Five Days at Memorial:\u00a0 Life and Death in a Storm-Ravaged\u00a0 Hospital<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Atlantic Books, 2013<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.iaem.org\/events\/calendar-2022\"><span style=\"font-weight: 500;\">International Association of Emergency Managers<\/span><\/a><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Vigneaux, Gregory. \u201c<\/span><a href=\"https:\/\/gregoryvig.com\/cas\/\"><span style=\"font-weight: 500;\">Organizations as Complex Adaptive Systems:\u00a0 Insights for Managing Emergencies<\/span><\/a><span style=\"font-weight: 500;\">,\u201d Gregory Vigneaux, 7 Nov. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\">Kimmelman, Michael. \u201c<a href=\"https:\/\/www.nytimes.com\/2021\/12\/02\/us\/hurricane-sandy-lower-manhattan-nyc.html\">What Does It Mean to Save a Neighborhood<\/a>,\u201d <i>The New York Times, <\/i>\u00a02 Dec 2021<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Anticipating Risk, Regulating Tech: A Playbook for Ethical Technology Governance<\/h2>\n<h3><strong>Resources mentioned in the presentation<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/www.iftf.org\/pet-governance\/\"><span style=\"font-weight: 500;\">Playbook for Ethical Technology Governance<\/span><\/a><span style=\"font-weight: 500;\">, <\/span><i><span style=\"font-weight: 500;\">Institute for the Future, <\/span><\/i><span style=\"font-weight: 500;\">2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Taylor, Astra. <\/span><a href=\"https:\/\/www.whatisdemocracy.info\/\"><i><span style=\"font-weight: 500;\">Democracy May Not Exist, But We\u2019ll Miss It When It\u2019s Gone<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">. <\/span><\/i><span style=\"font-weight: 500;\">Metropolitan Books, 2019<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">\u201cAnticipatory Governance,\u201d <\/span><a href=\"https:\/\/www.iftf.org\/uploads\/media\/SR-1272_anticip_govern-1.pdf\"><i><span style=\"font-weight: 500;\">Sustainability Outlook Scenario Perspectives 2009-2020<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Institute for the Future, 2009<\/span><\/li>\n<\/ul>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/ethicalos.org\/\"><span style=\"font-weight: 500;\">EthicalOS<\/span><\/a><i><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><a href=\"https:\/\/www.thoughtworks.com\/content\/dam\/thoughtworks\/documents\/e-book\/tw_ebook_responsible_tech_playbook_2021.pdf\"><span style=\"font-weight: 500;\">Responsible Tech Playbook<\/span><\/a><span style=\"font-weight: 500;\">. <\/span><span style=\"font-weight: 500;\">Thoughtworks, 2021<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><i><\/i><span style=\"font-weight: 500;\">Wylie, Bianca. \u201c<\/span><a href=\"http:\/\/web.mit.edu\/webcast\/lcau\/f21\/lecture\/10\/\"><span style=\"font-weight: 500;\">Urbanism Fall Lecture Series<\/span><\/a><span style=\"font-weight: 500;\">,\u201d MIT Webcast, 1 Dec. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Clarke, Lee. <\/span><a href=\"https:\/\/www.amazon.com\/Mission-Improbable-Fantasy-Documents-Disaster-dp-0226109410\"><i><span style=\"font-weight: 500;\">Mission Improbable<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">The University of Chicago Press, 1999<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\">Eveleth, Rose. <a href=\"https:\/\/www.flashforwardpod.com\/\">Flash Forward Podcast<\/a>, 2021<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Reflect and Chart Forward<\/h2>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><a href=\"https:\/\/themaintainers.org\/\"><span style=\"font-weight: 400;\">The Maintainers Movement<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.cartoonstock.com\/directory\/p\/procurement.asp\"><span style=\"font-weight: 400;\">Procurement Cartoons and Comics<\/span><\/a><span style=\"font-weight: 400;\">, Cartoonstock<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.toronto.ca\/community-people\/get-involved\/volunteer-with-the-city\/digital-citizen-advisor\/\"><span style=\"font-weight: 400;\">Digital Citizen Advisor, Toronto<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/alpha.service.canada.ca\/home\"><span style=\"font-weight: 400;\">Service Canada Labs<\/span><\/a><span style=\"font-weight: 400;\">, Government of Canada<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.publicgood.tech\/\">Technologists for the Public Good<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h1>Civic Design Book Thread<\/h1>\n<h3><strong>Additional Resources (mentioned by the conference audience)<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">McGuinness, Tara Dawson and Hana Schank. <\/span><a href=\"https:\/\/press.princeton.edu\/books\/ebook\/9780691216638\/power-to-the-public\"><i><span style=\"font-weight: 500;\">Power to the Public:\u00a0 The Promise of Public Interest Technology<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Princeton University Press, 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Herd, Pamela and Donald P. Moynihan. <\/span><a href=\"https:\/\/www.russellsage.org\/publications\/administrative-burden\"><i><span style=\"font-weight: 500;\">Administrative Burden:\u00a0 Policymaking by Other Means<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Russell Sage Foundation, 2018<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Scott, James C. <\/span><a href=\"https:\/\/yalebooks.yale.edu\/book\/9780300078152\/seeing-state\"><i><span style=\"font-weight: 500;\">Seeing Like a State<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">. <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Yale University Press, 1999<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Noveck, Beth Simone. <\/span><a href=\"https:\/\/yalebooks.yale.edu\/book\/9780300230154\/solving-public-problems\"><i><span style=\"font-weight: 500;\">Solving Public Problems<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">. <\/span><\/i><span style=\"font-weight: 500;\">Yale University Press, 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Greenway, Andrew, et al. <\/span><a href=\"https:\/\/londonpublishingpartnership.co.uk\/dtas-2e\/\"><i><span style=\"font-weight: 500;\">Digital Transformation at Scale<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.<\/span><\/i><span style=\"font-weight: 500;\"> London Publishing Partnership, 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Greenway, Andrew. <\/span><a href=\"http:\/\/londonpublishingpartnership.co.uk\/digital-transformation-at-scale\/\"><i><span style=\"font-weight: 500;\">Digital Transformation at Scale: Why the Strategy is the Delivery<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">.<\/span><\/i><span style=\"font-weight: 500;\"> London Publishing Partnership, 2018<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Heath, Dan. <\/span><a href=\"https:\/\/bookshop.org\/books\/switch-how-to-change-things-when-change-is-hard\"><i><span style=\"font-weight: 500;\">Switch:\u00a0 How to Change Things When Change is Hard,<\/span><\/i><\/a> <span style=\"font-weight: 500;\">Currency, 2010<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Ertel, Chris. <\/span><a href=\"https:\/\/bookshop.org\/books\/moments-of-impact-how-to-design-strategic-conversations-that-accelerate-change-9798200039586\/9781451697629\"><i><span style=\"font-weight: 500;\">Moments of Impact<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Simon &amp; Schuster, 2014<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Parker, Priya. <\/span><a href=\"https:\/\/bookshop.org\/books\/the-art-of-gathering-how-we-meet-and-why-it-matters\/9781594634932\"><i><span style=\"font-weight: 500;\">The Art of Gathering:\u00a0 How We Meet and Why it Matters<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Riverhead Books, 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Edmonson, Amy. <\/span><a href=\"https:\/\/bookshop.org\/books\/teaming\/9780787970932\"><i><span style=\"font-weight: 500;\">Teaming<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">John Wiley &amp; Sons, 2012<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Young, Indi. <\/span><a href=\"https:\/\/rosenfeldmedia.com\/books\/practical-empathy\/\"><i><span style=\"font-weight: 500;\">Practical Empathy<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Rosenfeld Media, 2015<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Sijuwade, Amber Croyle. \u201c<\/span><a href=\"https:\/\/www.aljazeera.com\/features\/2020\/8\/10\/a-new-masters-house-the-architect-decolonising-nigerian-design\"><span style=\"font-weight: 500;\">A New Master\u2019s House:\u00a0 The Architect Decolonising Nigerian Design<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">Aljazeera, <\/span><\/i><span style=\"font-weight: 500;\">\u00a010 Aug 2020<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Knafo, Saki. \u201c<\/span><a href=\"https:\/\/www.nytimes.com\/2021\/11\/12\/nyregion\/yemen-coffee-brooklyn.html\"><span style=\"font-weight: 500;\">Yemenis in Brooklyn Reclaim High-End Coffee<\/span><\/a><span style=\"font-weight: 500;\">,\u201d <\/span><i><span style=\"font-weight: 500;\">The New York Times, <\/span><\/i><span style=\"font-weight: 500;\">\u00a013 Nov. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Clear, James. <\/span><a href=\"https:\/\/jamesclear.com\/atomic-habits\"><i><span style=\"font-weight: 500;\">Atomic Habits<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Avery, 2018<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Schein, Edgar H. <\/span><a href=\"https:\/\/www.amazon.com\/Helping-Offer-Give-Receive-Help\/dp\/1605098566\"><i><span style=\"font-weight: 500;\">Helping:\u00a0 How to Offer, Give, and Receive Help,<\/span><\/i><\/a> <span style=\"font-weight: 500;\">\u00a0Berrett-Koehler Publishers, 2011<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Schein, Edgar H. <\/span><a href=\"https:\/\/www.amazon.com\/Humble-Consulting-Provide-Faster-Large\"><i><span style=\"font-weight: 500;\">Humble Consulting:\u00a0 How to Provide Real Help Faster<\/span><\/i><\/a><span style=\"font-weight: 500;\">, ReadHowYouWant, 2016<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Schein, Edgar H. <\/span><a href=\"https:\/\/www.amazon.com\/Humble-Inquiry-Second-Instead-Leadership\"><i><span style=\"font-weight: 500;\">Humble Inquiry:\u00a0 The Gentle Art of Asking Instead of Telling<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Berrett-Koehler Publishers, 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Jaffe, Harry S. and Tom Sherwood.<\/span><a href=\"https:\/\/www.politics-prose.com\/book\/9780786755936\"> <i><span style=\"font-weight: 500;\">Dream City:\u00a0 Race, Power and the Decline of Washington, D.C.<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Argo Navis<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Smigielski, Elysa. \u201c<\/span><a href=\"https:\/\/medium.com\/sdn-new-york-chapter\/fellowship-panel-shifting-away-from-practitioner-centered-toward-community-lead-95a960c596e0\"><span style=\"font-weight: 500;\">Fellowship Panel:\u00a0 Shifting Away from Practitioner-Centered toward Community-Lead<\/span><\/a><span style=\"font-weight: 500;\">,\u201d SDN New York Chapter, 14 Jun. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Davidson, Steph. \u201c<\/span><a href=\"https:\/\/www.thestar.com\/life\/together\/people\/2021\/12\/05\/anowa-quarcoo-leads-a-passionate-group-thats-using-technology-to-make-toronto-a-better-and-fairer-place-to-live.html\"><span style=\"font-weight: 500;\">Anowa Quarcoo leads a passionate group that\u2019s using technology to make Toronto a better \u2014 and fairer \u2014 place to live<\/span><\/a><span style=\"font-weight: 500;\">.],\u201d <\/span><i><span style=\"font-weight: 500;\">Toronto Star, <\/span><\/i><span style=\"font-weight: 500;\">5 Dec. 2021<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Godin, Seth. <\/span><a href=\"https:\/\/www.indiebound.org\/book\/9781936719310\"><i><span style=\"font-weight: 500;\">What To Do When It\u2019s Your Turn (and It\u2019s Always Your Turn)<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">\u00a0Do You Zoom, 2015<\/span><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Brown, Bren\u00e9. <\/span><a href=\"https:\/\/www.indiebound.org\/book\/9780399592522\"><i><span style=\"font-weight: 500;\">Dare to Lead<\/span><\/i><\/a><i><span style=\"font-weight: 500;\">, <\/span><\/i><span style=\"font-weight: 500;\">Random House, 2018<\/span><i><span style=\"font-weight: 500;\">.<\/span><\/i><\/li>\n<li style=\"font-weight: 500;\" aria-level=\"1\">Horn, Kanieti:io. <i>T<\/i><a href=\"https:\/\/www.cbc.ca\/listen\/cbc-podcasts\/906-telling-our-twisted-histories\"><i>elling Our Twisted Histories<\/i><\/a><i>, <\/i>CBC Podcasts, 20 Oct. 2021<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>These resources come from multiple sources: some were cited by Civic Design 2021 speakers during their presentations, and others were mentioned by the conference\u2019s attendees during each presentation. We hope this list will give you a strong sense of who and what influenced Civic Design in 2021. Wednesday, December 8 Innovating With People: Unleashing the [&hellip;]<\/p>\n","protected":false},"author":1485,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2287","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Civic Design 2021 Resource List - Civic Design 2021<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosenfeldmedia.com\/civic-design-2021\/civic-design-2021-resource-list\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Civic Design 2021 Resource List - Civic Design 2021\" \/>\n<meta property=\"og:description\" content=\"These resources come from multiple sources: some were cited by Civic Design 2021 speakers during their presentations, and others were mentioned by the conference\u2019s attendees during each presentation. 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