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Principal, UX Strategy & Research, ADP Innovation Center
For more than 15 years, JD has successfully led the introduction of user-centered research initiatives for a variety of entertainment, automotive, and medical products, working for both disruptive startups and enterprise organizations, including Yahoo, Disney, Idealab, DirecTV, Kelley Blue Book, Kaiser Permanente, and Daqri. She is a passionate advocate of collaborative, cross-functional design, multimethod user research, and data triangulation. Her work inspires and informs innovative solutions.