Customer Experience Book Bundle Cover

Customer Experience Book Bundle

Essential Customer and User Experience Titles - Save 20%

What this bundle includes:

orchestrating experiences coverOrchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
service design coverService Design: Insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact.
user's journey coverThe User’s Journey: See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
Why We Fail cover thumbnailWhy We Fail: How we can learn from the past to avoid failure ourselves.

orchestrating experiences cover

Orchestrating Experiences

service design cover

Service Design

user's journey cover

The User's Journey

why we fail cover

Why We Fail

Book options: