{"id":4614,"date":"2025-08-11T20:46:40","date_gmt":"2025-08-12T00:46:40","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/?post_type=speakers&#038;p=4614"},"modified":"2025-08-11T20:46:40","modified_gmt":"2025-08-12T00:46:40","slug":"tamara-kartoziia","status":"publish","type":"speakers","link":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/people\/tamara-kartoziia\/","title":{"rendered":"Tamara Kartoziia"},"content":{"rendered":"<p>Tamara Kartoziia is a Senior Service Designer at AUTODOC PRO, where she leads the design of hybrid B2B services (digital + operational) across Europe. With a background in marketing, psychology, and CX strategy, she builds systems that bring customer behavior into business decisions. Her work has helped cross-functional teams align faster, reduce uncertainty, and launch in complex markets with confidence. From field research to C-level frameworks, Tamara\u2019s practice turns customer insight into strategic impact. She believes in empathy, systems thinking \u2014 and dancing through complexity.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tamara Kartoziia is a Senior Service Designer at AUTODOC PRO, where she leads the design [&hellip;]<\/p>\n","protected":false},"featured_media":4617,"template":"","class_list":["post-4614","speakers","type-speakers","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/speakers\/4614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/speakers"}],"about":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/types\/speakers"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/media\/4617"}],"wp:attachment":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/media?parent=4614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}