{"id":3370,"date":"2024-11-17T22:30:55","date_gmt":"2024-11-18T03:30:55","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/?post_type=speakers&#038;p=3370"},"modified":"2024-11-18T11:35:39","modified_gmt":"2024-11-18T16:35:39","slug":"ru-butler","status":"publish","type":"speakers","link":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/people\/ru-butler\/","title":{"rendered":"Ru Butler"},"content":{"rendered":"<p>Ru leads customer experience, service design, and research at esure Group, championing omni-channel service innovation as part of a transformative multi-million-pound insure-tech program.<\/p>\n<p>With over 25 years of experience in digital transformation, Ru has had the pleasure of working with a diverse range of public and private sector organizations, from household names to emerging innovators.<\/p>\n<p>He\u2019s collaborated with brands like UEFA, Royal Society, City &amp; Guilds, Organix, Claridge\u2019s, TFL and the Department for Education, helping to create impactful, user-centered service experiences.<\/p>\n<p>A natural problem solver, Ru is passionate about turning complex challenges into simple, meaningful solutions through service design, co-creation, and user research.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ru leads customer experience, service design, and research at esure Group, championing omni-channel service innovation [&hellip;]<\/p>\n","protected":false},"featured_media":3397,"template":"","acf":[],"_links":{"self":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/speakers\/3370"}],"collection":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/speakers"}],"about":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/types\/speakers"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/media\/3397"}],"wp:attachment":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-service-design\/wp-json\/wp\/v2\/media?parent=3370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}