Shivanjali M. (preferred name Shiv) leads Research Operations at SumUp, and is based in Berlin, Germany. With a background in Academic Research and Linguistics, she transitioned from academia to industry, bringing a rigorous and human-centred lens to building scalable, ethical research frameworks for global teams. At SumUp, Shiv focuses on scaling end-to-end research processes, building high-impact participant panels, and driving data-informed decision-making through automation, compliance, and cross-functional collaboration.<\/p>\n
Shiv’s work sits at the intersection of Product, Engineering, and Design \u2014 often partnering with Data and Tech teams to develop internal systems that make the user voice more accessible and actionable. Drawing on her linguistic background, she brings a distinctive perspective to how teams capture, organise, and act on user insights \u2014 transforming complex operational challenges into clear, repeatable practices that scale.<\/p>\n","protected":false},"excerpt":{"rendered":"
Shivanjali M. (preferred name Shiv) leads Research Operations at SumUp, and is based in Berlin, […]<\/p>\n","protected":false},"featured_media":4570,"template":"","class_list":["post-4493","speakers","type-speakers","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/speakers\/4493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/speakers"}],"about":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/types\/speakers"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/media\/4570"}],"wp:attachment":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/media?parent=4493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}