{"id":1170,"date":"2025-12-11T10:33:32","date_gmt":"2025-12-11T15:33:32","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/advancing-research\/?post_type=sessions&#038;p=1170"},"modified":"2026-03-11T08:42:51","modified_gmt":"2026-03-11T12:42:51","slug":"steadying-the-field","status":"publish","type":"sessions","link":"https:\/\/rosenfeldmedia.com\/advancing-research\/sessions\/steadying-the-field\/","title":{"rendered":"The Sensemaking Business"},"content":{"rendered":"<p>You collect data, synthesize findings, and deliver insights. But what you&#8217;re really doing is something bigger: helping your entire organization make sense of the people it serves. Dana Chisnell has spent four decades in UX \u2014 from writing one of the earliest usability manuals to leading culture change across a 260,000-person U.S. federal agency. In this keynote, she shares what she&#8217;s learned about the real work of research and why it matters more than ever.<\/p>\n<p>Key takeaways:<\/p>\n<ul>\n<li>Research is sensemaking, not just a deliverable \u2014 and that distinction changes how you work<\/li>\n<li>Every research activity is an act of organizational culture change<\/li>\n<li>You don&#8217;t need authority to have influence<\/li>\n<li>Your path will look different from anyone else&#8217;s, and that&#8217;s the point<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You collect data, synthesize findings, and deliver insights. But what you&#8217;re really doing is something bigger: helping your entire organization make sense of the people it serves. Dana Chisnell has spent four decades in UX \u2014 from writing one of the earliest usability manuals to leading culture change across a 260,000-person U.S. federal agency. In [&hellip;]<\/p>\n","protected":false},"author":219819,"featured_media":3941,"template":"","session-theme":[],"session-type":[25],"rm-permissions":[],"event-type":[],"class_list":["post-1170","sessions","type-sessions","status-publish","has-post-thumbnail","hentry","session-type-conference-session"],"acf":[],"_links":{"self":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/sessions\/1170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/types\/sessions"}],"author":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/users\/219819"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/media\/3941"}],"wp:attachment":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/media?parent=1170"}],"wp:term":[{"taxonomy":"session-theme","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/session-theme?post=1170"},{"taxonomy":"session-type","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/session-type?post=1170"},{"taxonomy":"rm-permissions","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/rm-permissions?post=1170"},{"taxonomy":"event-type","embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/wp-json\/wp\/v2\/event-type?post=1170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}