{"id":127,"date":"2023-07-20T16:54:40","date_gmt":"2023-07-20T16:54:40","guid":{"rendered":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/?page_id=127"},"modified":"2024-04-15T13:23:09","modified_gmt":"2024-04-15T13:23:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h3><strong>General Information<\/strong><\/h3>\n<p><strong>Who is putting on this event and how was it programmed?<\/strong><\/p>\n<p><a href=\"\/advancing-research\/2024\/people\/jemma-ahmed\/\" target=\"blank\" rel=\"noopener\">Jemma Ahmed<\/a>, Head of Insights at Bumble, and <a href=\"\/advancing-research\/2024\/people\/christopher-geison\/\" target=\"blank\" rel=\"noopener\">Chris Geison<\/a>, User Researcher, are our program curators. They&#8217;re supported by <a href=\"\/advancing-research\/2024\/people\/lou-rosenfeld\/\" target=\"blank\" rel=\"noopener\">Lou Rosenfeld<\/a> and the Rosenfeld Media team, which has been making sure that attendees, speakers, and sponsors enjoy great conference experiences for over a decade.<\/p>\n<p>The <a href=\"https:\/\/rosenfeldmedia.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Rosenfeld Media<\/a> team produces the Advancing Research Conference, making sure our attendees, speakers, and sponsors enjoy a great conference experience.<\/p>\n<p><strong>Will I be able to ask speakers questions?<\/strong><\/p>\n<p>Yes; we will have live Q&amp;A sessions after every talk in the main stage program.<\/p>\n<p><strong>What other content will be provided?<\/strong><\/p>\n<p>As a registered attendee, you\u2019ll receive exclusive access to edited session recordings, as well as sketchnotes, session notes, and decks. These will be posted from 24 hours to one week after the close of the conference on your personal password protected web page.<\/p>\n<p><strong>Are there other activities, like mixers, planned?<\/strong><\/p>\n<p>You\u2019ll have many opportunities to participate in breakout sessions and other activities such as book clubs, small group sessions, product demonstrations, and fun activities such as happy hour, trivia and other activities carefully designed, curated and facilitated to maximize your user experience during the 2-day Conference.<\/p>\n<p><strong>Will a Code of Conduct be in force?<\/strong><\/p>\n<p>Yes; you can find it <a href=\"\/advancing-research\/2024\/code-of-conduct\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p><strong>What are your Terms of Service and Refund Policy?<\/strong><\/p>\n<p>You can find both <a href=\"\/advancing-research\/2024\/terms-of-service\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<h3><strong>In Person Experience<\/strong><\/h3>\n<p><strong>I bought an in-person ticket but now I can\u2019t attend. What are my options?<\/strong><\/p>\n<p><!--We hope you\u2019ll consider attending virtually. -->Please refer to our <a href=\"\/advancing-research\/2024\/registration-information\/#refunds\" target=\"_blank\" rel=\"noopener noreferrer\">refund policy<\/a> for details on<!-- converting your ticket or--> getting a refund.<\/p>\n<p><strong>What is your policy on vaccination and masks?<\/strong><\/p>\n<p>Our conference venue requires proof of vaccination prior to entry for all attendees, which may require utilizing an app as specified by the venue. Everyone will be required to wear a mask inside the venue unless you are actively eating or drinking. This policy is subject to change as per the venue\u2019s requirements, as well as those of the CDC (Centers for Disease Control).<\/p>\n<p><strong>What if there is a surge in Covid-19, will the conference be postponed?\u00a0<\/strong><\/p>\n<p>We will follow CDC and New York City guidance regarding postponement due to Covid 19.<\/p>\n<p>Regardless of the in-person conference\u2019s status, the virtual conference will continue as planned. Should the in-person conference be postponed, you will have a credit that you can use to attend the virtual conference, a future conference, or workshop.\u00a0 Credits will be in force for 36 months.<\/p>\n<p><strong>Should I purchase travel insurance?<\/strong><\/p>\n<p>We highly recommend that you purchase &#8220;cancel for any reason&#8221; travel insurance; it will provide you with the maximum of flexibility and protection.\u00a0 Check with your insurance broker or try <a href=\"https:\/\/www.insuremytrip.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.insuremytrip.com\/<\/a>.<\/p>\n<p><strong>Will you offer accommodations for people with disabilities?<\/strong><\/p>\n<p>Closed captioning will be available at the live event and will be projected onstage. The venue is fully wheelchair accessible. If you need any additional accommodations, please <a href=\"mailto:advancingresearch@rosenfeldmedia.com\">contact customer service<\/a>.<\/p>\n<p><strong>Will you have options for people with dietary restrictions?<\/strong><\/p>\n<p>Our menu offers gluten free and vegan options. If you have any other special diet requests such as Kosher, please <a href=\"mailto:advancingresearch@rosenfeldmedia.com\">contact customer service<\/a> at least one week prior to the event.<\/p>\n<p><strong>Will the conference be recorded?<\/strong><\/p>\n<p>Yes, the recordings of the main conference program will be made available exclusively to paid conference attendees for one month via a password-protected area of our website. You\u2019ll also receive exclusive access to sketchnotes, session notes, decks, and other conference-related materials.<br \/>\n<!--\n\n\n<h3><strong>Virtual Experience<\/strong><\/h3>\n\n\n<b>How does the bonus day work?<\/b>\n\nDesignOps Summit 2022 is a single conference with two formats, in-person and virtual.\u00a0 It\u2019s important to us to provide you with an excellent experience in virtual as well as in-person formats. That\u2019s why we\u2019re adding a bonus day for virtual attendees that will include \u201copen house\u201d content and activities specially tailored to your needs.\n\n<strong>How do Watch Parties work?<\/strong>\n\nRosenfeld Media conferences draw from an international audience in most global time zones. If your time doesn\u2019t line up well with the live conference program, you\u2019ll want to join a watch party. You\u2019ll get to engage with other attendees in watching half days of recorded conference sessions, with the support of an emcee and staff.\n\n<strong>How will I access the virtual conference?<\/strong>\n\nYou will log in to your account on the website to view the conference livestream, and you\u2019ll engage in discussion via Slack.\n\n<strong>Will I be able to share the livestream with others?<\/strong>\n\nNo. Additional tickets can be purchased if a team member wishes to participate in live Q&amp;A and discussion, view session recordings, and access session notes, sketchnotes and decks for 90 days after the conference.\n\n<strong>Do I need any special technology to access the virtual conference?<\/strong>\n\nYou\u2019ll be able to access the conference livestream by logging onto our site via a web browser. You will also be able to participate in discussions and live Q&amp;A with the speakers in Slack. Other networking and sponsor-led activities will be available via Zoom; you will need a free Zoom account in order to participate in those sessions.\n\n<strong>Will you offer accommodations for people with disabilities?<\/strong>\n\nWe will provide automatically generated captions via the livestream. If you need any additional accommodations, please <a href=\"mailto:conferences@rosenfeldmedia.com\">contact customer service<\/a>.\n\n\n<h3><strong>Attendee Cohorts<\/strong><\/h3>\n\n\n<strong>What\u2019s an attendee cohort?<\/strong>\n\nAttendee cohorts are small, facilitated groups of about ten attendees aided by two facilitators. Each cohort meets before the conference starts so participants get to know each other and determine shared learning goals. Cohorts check-in each day via Zoom, and discuss the event in private Slack channels during the conference.\n\n<strong>How do I join a cohort?<\/strong>\n\nCohorts are available to Design in Product virtual conference ticket holders only. After registering for the conference, you will receive an email with information about joining. As space is limited, it\u2019s first-come-first-served\u2014so sign up ASAP!\n\n<strong>How much does it cost to join a cohort?<\/strong>\n\nThere is no fee for participating in a cohort.\n\n<strong>Who is participating in each cohort?<\/strong>\n\nEach cohort's participants are other conference attendees who want to attend the conference, make friends, and learn together.\n\n<strong>What's my role within a cohort?<\/strong>\n\nIf you're participating in a cohort, you're with peers you'll want to get to know (and vice versa). And you'll want to learn with them. Please be an active contributor to the chat discussion, react to the presentations, share relevant articles, and be supportive of each other. In two words: show up!\n\n<strong>How should I behave in the cohort?<\/strong>\n\nWith the kindness and generosity that you'd like others to offer you. Remember that it's easy to misinterpret what people say in a purely digital environment. Let your facilitator know if you need help or have concerns. And please familiarize yourself with our <a href=\"\/advancing-research\/2024\/code-of-conduct\/\" target=\"_blank\" rel=\"noopener noreferrer\">Code of Conduct<\/a> so you know our principles for being together, and procedures if there is a problem.\n\n<strong>Who are the cohorts' facilitators?<\/strong>\n\nOur facilitators are people like you who want to attend Design in Product and who have volunteered to facilitate your cohort. Please help them by being an active and generous participant.\n\n<strong>How do I get help?<\/strong>\n\nPost a request in your cohort's Slack channel, or email <a href=\"mailto:conferences@rosenfeldmedia.com\" target=\"_blank\" rel=\"noopener noreferrer\">conferences@rosenfeldmedia.com<\/a>\n\n<strong>What happens after our final wrap up meeting?<\/strong>\n\nWe'll be in touch to find out how your cohort went and how we could improve on the idea. We also plan to keep cohorts' private Slack channels open indefinitely, so you'll be able to stay in touch with your cohort.--><\/p>\n<h3>Virtual Experience<\/h3>\n<p><strong>Will I be able to ask speakers questions?<\/strong><\/p>\n<p>Yes; you can post your questions in the conference Slack channel, and we\u2019ll do our best to make sure your questions are addressed by speakers.<\/p>\n<p><strong>Are there virtual activities planned?<\/strong><\/p>\n<p>On the night of the first day, we have a virtual networking game being hosted at 6pm EDT. Learn more <a href=\"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/sessions\/cozy-juicy-real\/\">here<\/a>.<\/p>\n<p><strong>I have a conflict and can\u2019t attend the live event. Will I be able to access the content after the conference?<\/strong><\/p>\n<p>For folks that can\u2019t attend live, we offer a conference recordings ticket for $597.50. You can purchase it on the\u00a0<a href=\"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/register\/\">registration page<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Information Who is putting on this event and how was it programmed? Jemma Ahmed, Head of Insights at Bumble, and Chris Geison, User Researcher, are our program curators. They&#8217;re supported by Lou Rosenfeld and the Rosenfeld Media team, which has been making sure that attendees, speakers, and sponsors enjoy great conference experiences for over [&hellip;]<\/p>\n","protected":false},"author":1485,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/pages\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/users\/1485"}],"replies":[{"embeddable":true,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":9,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/pages\/127\/revisions"}],"predecessor-version":[{"id":3786,"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/pages\/127\/revisions\/3786"}],"wp:attachment":[{"href":"https:\/\/rosenfeldmedia.com\/advancing-research\/2024\/wp-json\/wp\/v2\/media?parent=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}