Videoconference: Remote User Research – Dos and Don’ts from the Virtual Field

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  • Calls and access to recordings are free for all community members. Join here for access. You’ll receive a welcome email as well as a reminder email before each call.

    AR Videoconference Sarah Rink

    Faced with the coronavirus crisis, the world switched from office to remote work almost overnight. Likewise, many design teams suddenly found themselves having to conduct user research remotely. For some, this wasn’t entirely new. For others, it was the first time going all-out remote, which took some getting used to!

    In this talk, Sarah will share eight years of trial and error experience, and top tools and tips for doing remote qualitative research well. Read Sarah’s guide, Best practices for remote UX Research.

    Sarah Rink is a UX Research Director at Sngular. She’s helped clients in Europe, US, Australia and Brazil understand the people who use their products and services so they can make better business decisions. She’s a qualitative researcher interested in research workflows and is particularly experienced in user research strategy and planning, remote research and customer interviewing. Sarah is also a certified Google Design Sprint Master.

     

    4 Responses to “Videoconference: Remote User Research – Dos and Don’ts from the Virtual Field”

    1. mwjohnson19

      Is this happening? I can’t get in…

      Reply

      • Hi there,
        It appears you were not an Advancing Research community member – I’ve added you; please check your inbox for a welcome email which includes the zoom link.

        Reply

    2. ALFREDO JORDAN MURILLO

      Hi, I recieved the email but I dont know if the link is working, I mean zoom opens but I dont see a thing

      Reply

      • Hi Alfredo, the call has already happened – it was at 11am EDT. Sorry you missed it – but the calls are recorded, and we’ll be emailing the link in the morning (EDT).

        Reply

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