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Recommended by Louis Rosenfeld

Upcoming videoconference: “Paying Better Attention to the Problem” with Indi Young, December 12 at 4pm ET

We can’t go on solving things based on our own thin understanding of how others perceive the problem. We can’t go on assuming everyone is in the same mood and context. There is no one-size-fits-all solution. Indeed, we have done a lot of accidental harm in the world with the assumption that the tools we design are “neutral.” We need to get better at paying attention. We need to slow down and gather a richer, more nutritious understanding of the people we are trying to support. And we need to point a beam of light into possible future outcomes.

Videoconference: “Bringing together market and user research” with Jemma Ahmed, October 17 11am ET

A recording of this videoconference (and recordings of previous calls) are available for free to all Advancing Research Community members. Join

Videoconference recording available–”HITS, Microsoft’s internal human insight system: From research library to living body of knowledge” with Matt Duignan

In this session we’ll discuss HITS, the human insight library Microsoft uses internally to achieve research goals , and the culture we’ve been working to develop around its use.

Videoconference recording available: Opportunistic Research with Gregg Bernstein, July 11 at 11am ET

In this talk, Gregg Bernstein, senior director of user research at Vox Media (Vox, The Verge, Eater, and more), shares how to find the information that leads to more informed decisions, how to build data-sharing relationships, and how to put it all together in service of your organization. 

Recording, decks, and more resources now available: Organizing Design Research Using COM-B with Amy Bucher, June 13 11am ET

Decks, recording, and worksheet from our community call with Amy Bucher now available – join our community for access.