Steve and Lou dig into the challenges of learning about people who engage with enterprises—how to gather data, and how to synthesize that data to get to something like true insight.
Advancing Research Community
Upcoming videoconference: “Paying Better Attention to the Problem” with Indi Young, December 12 at 4pm ET
We can’t go on solving things based on our own thin understanding of how others perceive the problem. We can’t go on assuming everyone is in the same mood and context. There is no one-size-fits-all solution. Indeed, we have done a lot of accidental harm in the world with the assumption that the tools we design are “neutral.” We need to get better at paying attention. We need to slow down and gather a richer, more nutritious understanding of the people we are trying to support. And we need to point a beam of light into possible future outcomes.
Four members of our Advancing Research curation team join Lou on the Rosenfeld Review podcast to discuss the research they did to help shape our inaugural Advancing Research conference (New York City; March 30-April 1, 2020).
A recording of this videoconference (and recordings of previous calls) are available for free to all Advancing Research Community members. Join
There are more researchers focused on users, customers, and products than ever before, and those researchers’ needs are changing. Rosenfeld Media has already interacted with researchers through the Advancing Research community, which we curate, but wanted to learn more about who they are, where they work, and how they learn. And—as a conference-production company—we wanted to know what researchers seek from conference experiences.
Videoconference recording available–”HITS, Microsoft’s internal human insight system: From research library to living body of knowledge” with Matt Duignan
In this session we’ll discuss HITS, the human insight library Microsoft uses internally to achieve research goals , and the culture we’ve been working to develop around its use.
Videoconference recording available: Opportunistic Research with Gregg Bernstein, July 11 at 11am ET
In this talk, Gregg Bernstein, senior director of user research at Vox Media (Vox, The Verge, Eater, and more), shares how to find the information that leads to more informed decisions, how to build data-sharing relationships, and how to put it all together in service of your organization.
Recording, decks, and more resources now available: Organizing Design Research Using COM-B with Amy Bucher, June 13 11am ET
Decks, recording, and worksheet from our community call with Amy Bucher now available – join our community for access.
Videoconference recording now available: The Problem Space with Andrea Gallagher (Thursday, May 16, at 4pm ET)
Over 3 decades of software design and development, we have seen the creation and proliferation of tools that help our teams be great at the solution space – diagramming, sketching, prototyping, tracking, measuring. How might we make ourselves better at working in the problem space? In this videoconference, we’ll brainstorm and explore the topic, and maybe even inspire someone to build that perfect tool.