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</html><thumbnail_url>https://rosenfeldmedia.com/advancing-research-2023/wp-content/uploads/sites/22/2023/03/michelle-bejianlotia600x600.jpg</thumbnail_url><thumbnail_width>600</thumbnail_width><thumbnail_height>600</thumbnail_height><description>Michelle Bejian Lotia is a user research leader and operational specialist with over 20 years of experience helping businesses learn from and make decisions with customer insights. Michelle has started up and led multidisciplinary research teams working across European markets, worked closely with product leadership and executives on insight-guided strategy, and laid strong operational foundations [&hellip;]</description></oembed>
