Theme 3: Advancing Our Practice

Research is now omnipresent. Every modern organization has a research practice, and with increased democratization of research comes a huge level of responsibility. That means we need to evolve to include new practices, while sticking to the core pillars that define good research. But, which practices are sacred and which need to be changed? How do we stay innovation-driven, yet focused on socially-relevant experiences? And how do we ensure the kinds of insights we’re generating are at once inclusive and representative? The solution is right in front of us: by celebrating the rigorous, human-centered focus that informs research practice, we can ensure responsible research and tell a more holistic story.