UX Researcher, AI and Machine Learning, Capital One
Dr. Liwei Dai works with the Artificial Intelligence (AI) design team at Capital One, where she explores human stories and insights, and uses them to guide and inspire the future of AI in people’s lives. She also teaches Design Thinking to people from different backgrounds and in different roles, with a firm belief that everyone is creative and can become a design thinker. Previously, she led the Design Research team in Nielsen, and also worked in Xerox and IBM as a researcher. She has a Ph.D. in human-computer interaction. She lives in Oakton VA with her husband and two young boys.