Lars Damgaard was kind enough to review my book. Here’s an excerpt:
I just read a really good book about experience design. It’s called Why we fail and it’s written by Victor Lombardi. As the title says, the book asks the question of why some experience designs fails while others succeed.
A question like that could be answered in many ways and on many levels, but Victor balances empirical case studies with analysis in a clever and inspiring way.
Consequently, Why we fail is full of interesting case studies, all of which are relevant, well described and highly relevant for anyone who does experience design for a living.
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