Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability test...
Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.
If you create digital products, you have a responsibility to make them easy to use. It’s mostly common sense; it’s just not common practice! These books are what I consider the must-haves for any user experience designer. They'll teach you how to design products that are useful, usable and desirable.
Over the years my UX-related bookshelf turned into a bookcase (or two.) This list is as much about the books that make you think and take a walk as the books that get you to shout "Eureka!" and fix a more immediate problem.