If your website content is out of date, off-brand, and out of control, you're missing a huge opportunity to engage, convert, and retain customers online. Redesigning your home page won't help. Inve...
If your website content is out of date, off-brand, and out of control, you're missing a huge opportunity to engage, convert, and retain customers online. Redesigning your home page won't help. Investing in a new content management system won't fix it, either. So, where do you start?
Without meaningful content, your website isn't worth much to your key audiences. But creating (and caring for) "meaningful" content is far more complicated than we're often willing to acknowledge. Content Strategy for the Web explains how to create and deliver useful, usable content for your online audiences, when and where they need it most. It also shares content best practices so you can get your next website redesign right, on time and on budget. For the first time, you'll:
See content strategy (and its business value) explained in plain language
Find out why so many web projects implode in the content development phase ... and how to avoid the associated, unnecessary costs and delays
Learn how to audit and analyze your content
Make smarter, achievable decisions about which content to create and how
Find out how to maintain consistent, accurate, compelling content over time
Get solid, practical advice on staffing for content-related roles and responsibilities
Over the years my UX-related bookshelf turned into a bookcase (or two.) This list is as much about the books that make you think and take a walk as the books that get you to shout "Eureka!" and fix a more immediate problem.
The field of user experience design is so encompassing that there is a near infinite amount of knowledge to be drawn from other domains. Whilst UX as a discipline is very young it's founded on principles and research from psychology, design and social sciences that give it a definite foot up when it comes to feeling confident in the work we do.
CONFAB 2011, the first edition of the Content Strategy Conference, takes place May 9-11 in Minneapolis, MN, USA. They've assembled an excellent speaker roster (http://confab2011.com/speakers); this reading list contains some of the books and articles they've written.
Books on the tools and processes that have taught me the most about not only how to create interface designs, but how to think about design and the techniques that make that thinking concrete and communicable.
As a design researcher, I refer to a core set of materials for education or inspiration, plus a supporting set as I transition from project to project (or for my own reading enjoyment).
The following are books we have read for the UX Book Club in NYC since 2009. To join our group and find out about new books we are reading please visit. http://www.meetup.com/UX-Book-Club-NYC/