Preparing for User Research Interviews: Seven Things to Remember

“A researcher’s skill in conducting interviews has a direct impact on the quality and accuracy of research findings and subsequent decisions about design.” Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextual inquiry, usability testing, and focus groups. Consequently, a researcher’s skill in conducting interviews has a direct impact on the quality and accuracy of research findings and su...

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