Course Catalog

All Courses

Adaptive Web Design

Taught by Aaron Gustafson

Whether you are a novice or a professional, you will walk away with an understanding of what progressive enhancement is and how to use this philosophy to craft rich experiences that *just work* regardless of the device or platform used to access them.

Advanced Problem Space Research

Taught by Indi Young

Mental models represent the alignment between your organization’s efforts to support people (lower half of the diagram), and the reasoning and reactions of real people as they achieve a purpose (top half of the diagram). This alignment, or lack, can help your team prioritize, refine, and clarify services, audience segments, and branches.

Content Strategy

Taught by Margot Bloomstein

Learn how to make the case for content strategy in your organization by demonstrating the value to designers, social media specialists, copywriters, information architects, project managers, and others—or invite them to attend and hear for themselves!

Content Strategy for UXers

Taught by Sara Wachter-Boettcher

We’ll discuss the way content strategy and UX practices work together, identify the common overlaps between roles, and learn a broader range of approaches for dealing with content—from establishing messaging and editorial standards to leading content creation and overhaul initiatives to helping organizations develop sustainable content management plans.

Design is How it Works

Taught by Jason CranfordTeague

This workshop is for anyone interested in how user interfaces are developed—but do not consider themselves developers—who want to understand how user interfaces are developed and how they can help.

Designing Change

Taught by Christina Wodtke

There is a right way and a wrong way to introduce change to your userbase, and sadly the bully-tactics of Facebook and Apple have become the norm. But if you are a small company, you can’t afford to impose change sloppily on your userbase. You need to get it right.

Designing With Agile

Taught by Anders Ramsay

This will help you replace a document-centered approach to UX design with one that is collaboration-centered, allowing you be both faster and more nimble in how you evolve and communicate the product design with your team.

Do It Yourself Usability Testing

Taught by Steve Krug

Even though usability testing is the most effective thing you can do to improve a Web site, application or app, not nearly enough of it gets done. This workshop will teach you Steve Krug’s formula for doing testing that’s simple enough to make it a routine part of every project.

Emotion is the New User Experience

Taught by Kelly Goto

You’ll learn to use ethnographic research methods to ensure that your product addresses users’ needs on an emotional, engaging level—rather than simply meeting their most minimal expectations.

Forms That Work

Taught by Caroline Jarrett

Forms are ubiquitous and widely disliked, but they can be improved. This course concentrates on the human side of forms: how we react to, interact with, and think about forms and how to design them to make them as easy as practicable.

Fundamental JavaScript

Taught by Aaron Gustafson

In this course, Aaron Gustafson will be your guide through the often confusing world of JavaScript language fundamentals, progressive enhancement and accessibility, working with jQuery, optimizing your code—whatever you want or need to know about JavaScript.

Getting Started with Content Strategy

Taught by Sara Wachter-Boettcher

You’re already writing, editing, and wrangling with content—but are you thinking about it strategically? In this workshop, we’ll focus on establishing and implementing a content strategy. You’ll learn to establish content principles and frame them in terms that benefit both your users and your organization, set goals and standards, rally your team around shared messages and priorities, and establish a sustainable approach to keeping up with all of it.

Getting Unstuck

Taught by Kelly Goto

You’ll gain a better understanding of how design can not only effectively utilize emerging technology but also how designers can positively impact its evolution by creating sincere and relevant products and services.

HTML5 and CSS3

Taught by Aaron Gustafson

In this in-depth course, Aaron Gustafson will drop mad HTML5 & CSS3 science and cram your brain full of practical ways you can put these two emerging technologies to use immediately.

Introduction to Problem Space Research

Taught by Indi Young

Understanding the problem space takes different skills than traditional user research. This workshop introduces your team to these skills and the vocabulary needed to speak with confidence about what needs to be explored.

Lean User Research

Taught by Tomer Sharon

Because attendees learn how to implement a user research process starting from understanding what it is, what it is good for, when to use and not use it, through quickly finding participants for research, to actual implementation of methods

Mapping the User Experience

Taught by Jim Kalbach

Mapping touchpoints between customer and businesses is the first step in creating products and services that provide real value, designing cross-channel solutions, and thinking from the outside in rather than the inside out.

Measuring Usability

Taught by Jeff Sauro

This course builds on data from over 200 websites and 10,000 users across a dozen countries from remote and lab based usability tests. It will provide guidance and practice into what we can reliably measure whether we have a few seconds or a few hours with users.

Message Matters

Taught by Margot Bloomstein

Learn how to create a message architecture for your product, service, brand, or company, then align execution with your communication goals to minimize waste and ensure your communication is on target.

Practical Ecommerce Search

Taught by Greg Nudelman

I wrote the definitive book on the subject: Designing Search: UX Strategies for eCommerce Success. In this workshop, I help you understand and create a cross-channel digital search strategy and show you how to improve the search experience through practical, intuitive interface design patterns that create 10X or more in ROI.

Practical Statistics for User Experience

Taught by Jeff Sauro

Make better decisions with user research. Is Design A more efficient than Design B? Do more users convert on the new design? Is our Net Promoter Score statistically better than last year? Learn to use and interpret the right statistical tests on small and large sample user-data using just Excel.

Rapid Innovation Principles and Practices

Taught by Dan Ward

Add this collection of powerful, field-tested techniques to your innovation toolbox. You’ll learn how to improve performance across the spectrum of decision-making, from communications to design to process implementation.

Temporal Design Thinking

Taught by Jason CranfordTeague

This workshop trains students in using design thinking methodology to solve complex design problems with an eye towards keeping the audience engaged through telling a strong and dynamic narratives over time.

Temporal Prototyping

Taught by Jason CranfordTeague

This workshop will teach students to think beyond the confines of static prototyping to create their ideas in time as well as space, allowing them to see how their concepts work as well as look.

The Creative Founder

Taught by Christina Wodtke

In this hands-on course, participants will apply design techniques to designing not only a product but also a business. You will understand a market, do need-finding, and validate ideas and prototypes with potential customers.

The Simplicity Cycle

Taught by Dan Ward

In this story-filled session, Dan Ward shines a light on how complexity affects the things we make, for good or ill. He leads the class on a journey through the process of making things, introducing practical tools that help participants produce elegant, effective designs in a variety of applications.

The UX of User Stories

Taught by Anders Ramsay

Replace the old Agile way of creating User Stories with a UX-based approach, that will help eliminate common Agile UX dysfunctions and enable to more effectively integrate UX work into Agile software development.

The Workshop Workshop

Taught by Russ Unger

This course gets your team ramped-up and ready to lead hands-on, collaborative workshops that can make the difference in your design process. Each participant takes part as an attendee AND a facilitator for various workshops, which helps build the foundation for leading workshops of their own.

Trust by Design

Taught by Jason CranfordTeague

In this workshop, Jason will present the principles of trust for design, and look at how you designers use them to help clients and other stakeholders understand often obscure design decisions.

UX Leadership

Taught by Kim Goodwin

You’ll tackle UX leadership as a design problem, from understanding your audience and context to applying principles, patterns, and process.

UX Strategy

Taught by Jim Kalbach

Customer experience in increasingly a key competitive differentiator with real business value that must be approached strategically.

Web Governance

Taught by Lisa Welchman

This course provides a forum for organizations to discuss and begin to resolve their governance concerns in a workshop environment.

Writing for the Web

Taught by Ginny Redish

Your web content is one of your most valuable business assets. Many content contributors and reviewers need to hone their skills in writing customer-focused, clear, sharp copy for your web sites and mobile apps.

You are UX

Taught by Jason CranfordTeague

This workshop is for anyone interested in experience design—but does not consider themselves a designer—who wants to better understand what experience designers do and how they can help.

IA/Content Strat

Content Strategy

Taught by Margot Bloomstein

Learn how to make the case for content strategy in your organization by demonstrating the value to designers, social media specialists, copywriters, information architects, project managers, and others—or invite them to attend and hear for themselves!

Content Strategy for UXers

Taught by Sara Wachter-Boettcher

We’ll discuss the way content strategy and UX practices work together, identify the common overlaps between roles, and learn a broader range of approaches for dealing with content—from establishing messaging and editorial standards to leading content creation and overhaul initiatives to helping organizations develop sustainable content management plans.

Getting Started with Content Strategy

Taught by Sara Wachter-Boettcher

You’re already writing, editing, and wrangling with content—but are you thinking about it strategically? In this workshop, we’ll focus on establishing and implementing a content strategy. You’ll learn to establish content principles and frame them in terms that benefit both your users and your organization, set goals and standards, rally your team around shared messages and priorities, and establish a sustainable approach to keeping up with all of it.

Message Matters

Taught by Margot Bloomstein

Learn how to create a message architecture for your product, service, brand, or company, then align execution with your communication goals to minimize waste and ensure your communication is on target.

Practical Ecommerce Search

Taught by Greg Nudelman

I wrote the definitive book on the subject: Designing Search: UX Strategies for eCommerce Success. In this workshop, I help you understand and create a cross-channel digital search strategy and show you how to improve the search experience through practical, intuitive interface design patterns that create 10X or more in ROI.

Writing for the Web

Taught by Ginny Redish

Your web content is one of your most valuable business assets. Many content contributors and reviewers need to hone their skills in writing customer-focused, clear, sharp copy for your web sites and mobile apps.

Lean/Agile

Designing With Agile

Taught by Anders Ramsay

This will help you replace a document-centered approach to UX design with one that is collaboration-centered, allowing you be both faster and more nimble in how you evolve and communicate the product design with your team.

The UX of User Stories

Taught by Anders Ramsay

Replace the old Agile way of creating User Stories with a UX-based approach, that will help eliminate common Agile UX dysfunctions and enable to more effectively integrate UX work into Agile software development.

Product Mgmt

Designing Change

Taught by Christina Wodtke

There is a right way and a wrong way to introduce change to your userbase, and sadly the bully-tactics of Facebook and Apple have become the norm. But if you are a small company, you can’t afford to impose change sloppily on your userbase. You need to get it right.

Measuring Usability

Taught by Jeff Sauro

This course builds on data from over 200 websites and 10,000 users across a dozen countries from remote and lab based usability tests. It will provide guidance and practice into what we can reliably measure whether we have a few seconds or a few hours with users.

Practical Statistics for User Experience

Taught by Jeff Sauro

Make better decisions with user research. Is Design A more efficient than Design B? Do more users convert on the new design? Is our Net Promoter Score statistically better than last year? Learn to use and interpret the right statistical tests on small and large sample user-data using just Excel.

The Creative Founder

Taught by Christina Wodtke

In this hands-on course, participants will apply design techniques to designing not only a product but also a business. You will understand a market, do need-finding, and validate ideas and prototypes with potential customers.

Responsive/Mobile

Adaptive Web Design

Taught by Aaron Gustafson

Whether you are a novice or a professional, you will walk away with an understanding of what progressive enhancement is and how to use this philosophy to craft rich experiences that *just work* regardless of the device or platform used to access them.

Fundamental JavaScript

Taught by Aaron Gustafson

In this course, Aaron Gustafson will be your guide through the often confusing world of JavaScript language fundamentals, progressive enhancement and accessibility, working with jQuery, optimizing your code—whatever you want or need to know about JavaScript.

HTML5 and CSS3

Taught by Aaron Gustafson

In this in-depth course, Aaron Gustafson will drop mad HTML5 & CSS3 science and cram your brain full of practical ways you can put these two emerging technologies to use immediately.

Strategy

Emotion is the New User Experience

Taught by Kelly Goto

You’ll learn to use ethnographic research methods to ensure that your product addresses users’ needs on an emotional, engaging level—rather than simply meeting their most minimal expectations.

UX Strategy

Taught by Jim Kalbach

Customer experience in increasingly a key competitive differentiator with real business value that must be approached strategically.

Web Governance

Taught by Lisa Welchman

This course provides a forum for organizations to discuss and begin to resolve their governance concerns in a workshop environment.

Team Mgmt

Content Strategy for UXers

Taught by Sara Wachter-Boettcher

We’ll discuss the way content strategy and UX practices work together, identify the common overlaps between roles, and learn a broader range of approaches for dealing with content—from establishing messaging and editorial standards to leading content creation and overhaul initiatives to helping organizations develop sustainable content management plans.

Do It Yourself Usability Testing

Taught by Steve Krug

Even though usability testing is the most effective thing you can do to improve a Web site, application or app, not nearly enough of it gets done. This workshop will teach you Steve Krug’s formula for doing testing that’s simple enough to make it a routine part of every project.

Getting Unstuck

Taught by Kelly Goto

You’ll gain a better understanding of how design can not only effectively utilize emerging technology but also how designers can positively impact its evolution by creating sincere and relevant products and services.

The Workshop Workshop

Taught by Russ Unger

This course gets your team ramped-up and ready to lead hands-on, collaborative workshops that can make the difference in your design process. Each participant takes part as an attendee AND a facilitator for various workshops, which helps build the foundation for leading workshops of their own.

UX Leadership

Taught by Kim Goodwin

You’ll tackle UX leadership as a design problem, from understanding your audience and context to applying principles, patterns, and process.