Kate Rutter

Expert

…e Co-founded Luxr.co, an online education company that helps entrepreneurs create products that customers want, need, and love to buy. Prior to Luxr, Kate was Senior Practitioner at UX consultancy Adaptive Path, where she specialized in bringing customer empathy and collaborative UX practices to companies big and small. Kate speaks internationally on topics of UX and design entrepreneurship, rapid innovation, and visual communication techniques….

Christopher Noessel

Expert

…book edited by Simson Garfinkel, RFID: Applications, Security, and Privacy. His Spidey-sense goes off at random topics, and this has led him to speak at conferences around the world about a wide range of things, including interactive narrative, ethnographic user research, interaction design, sex-related interactive technologies, free-range learning, the future of interaction design and technology, the role of randomness in design, and the relatio…

Ginny Redish

Expert

…s of writers and subject matter specialists in writing for the web, plain language, content strategy, and other topics. Ginny has keynoted conferences in the U.S., China, England, Finland, The Netherlands, Norway, Slovenia, and Spain. The many clients Ginny has helped include AARP, American Airlines, Boeing, DuPont, Hewlett-Packard, Marriott International, Nokia (Finland), and SAP (Germany), as well as more than 25 U.S. federal agencies and sever…

Steve Portigal

Expert

…Hewlett-Packard, and Dolby Laboratories. Steve has lectured at Stanford University, Institute of Design, California College of Art, and UC Berkeley, and writes regularly on topics from interaction design to pop culture for Interactions, Core77, Ambidextrous, and Johnny Holland. He has a graduate degree in human-computer interaction from the University of Guelph and is an avid photographer who has a Museum of Foreign Groceries in his home.  …

Donna Spencer

Expert

…enced speaker and regularly teaches workshops in-house and at conferences. She also presents at local and international conferences on the topics of information architecture, interaction design, the web, writing, and more. When she’s not doing client work or teaching, Donna is running a conference (UX Australia), preparing new workshops, thinking about what book to write next, and trying to get through the big pile of books on her floor….

Forms That Work

Course

…derstanding the effort required in filling in forms How users find the answers for a form Conversation part 2: topics and flow How to split the form up into topics How to create a flow across topics Progress indicators and summary pages Indicating required answers Designing validations Sorting out the instructions at the start of a form The appearance of forms: how to make a form look good Visual aspects of typography Using grids to make the…

Surveys in Practice and Theory

Course

…#8217; into ‘real, useful data’. The first part of the course focuses on better questions, covering topics such as: The psychology of answering questions The rating scale and grids How to handle ‘don’t know’ and ‘other’ We then look at the specifics of surveys about user experience and satisfaction, covering topics such as: The challenge of usability and surveys The pros and cons of using standard UX q…

Getting Started with Business Taxonomy Design

Course

…y that will allow you to begin designing a business taxonomy for your own organization. What You’ll Learn Topics covered during the workshop will include: Distinction between traditional and business taxonomies Justification for a business taxonomy Importance and purpose of a taxonomy within an enterprise portal, search engine, or other knowledge management tool Planning a taxonomy project Defining use cases Key components of a successful…

Do It Yourself Usability Testing

Course

…ng but are responsible for hiring, managing, or paying other people to do it, this session will prove valuable. Topics Covered What I mean by “do-it-yourself” usability testing, and why it always works What kind of people—and how many—to test with What to test, and when to test it The art of specifying test tasks How to facilitate—when to listen and when to probe Why I don’t use exit and entrance questions How to decide what to fix Why you shoul…

HTML5 and CSS3

Course

…technologies help you achieve more control and offer greater functionality with less code. On the HTML5 front, topics include: The importance of semantics, including their effect on the document outline Improved form controls and the power of browser-based validation (“Look, Ma, no JavaScript!”) How to make data persistent using the offline cache and client-side data stores Creating and using native multimedia in your page CSS3 cov…